Gemütliche Hütte - Schöner Bergblick, Whirlpool + Billardtisch

Thank you for the great review of Cozy Cabin. We’re glad you found it clean and comfortable and enjoyed the upstairs bedroom and its beautiful view. We’re sorry you couldn’t get the fireplace to turn on and appreciate you letting us know. We hope to welcome you back!

Thank you for the great review! So glad you loved Cozy Cabin, enjoyed the golf course, and found everything very clean. We appreciate you staying with us and hope to welcome you back.

Thank you for your kind review! We're so glad the cabin met your expectations and that you enjoyed the peaceful, quiet atmosphere. We appreciate your stay and hope to welcome you back again soon!

Michael, we're so thrilled you had an incredible stay at Cozy Cabin! We're so pleased you enjoyed the views of the Smokies along with your spacious cabin. We are thankful for you taking the time to share your review with us, and we would love to host your next Smokies adventure in the near future!

Thank you so much for sharing your experience! It’s wonderful to hear that you enjoyed the view and the jacuzzi. We genuinely appreciate your feedback about the temperature controls and will make sure the instructions are clearer for future guests. We're so glad you had a relaxing stay overall!

Sheila, thank you so much for reviewing your stay at Cozy Cabin! It would be a pleasure to host you again in the near future.

We are thankful for your review of Cozy Cabin, Jamyson! We would love the opportunity to serve you again in the near future!

Thank you for your wonderful review of Cozy Cabin, Alyssa! We're so glad to hear that you and your guests had a great time. We appreciate your honest feedback, and we would love to host you again in the near future!

We're delighted to hear your mother-daughter getaway was cozy, and you had a great time overall. We hate to hear you experienced any issues during your arrival process, but we're grateful for your honest feedback. Thank you for your review, and we look forward to hosting you again next time!

So happy you loved the views, Christmas decor, and kitchen setup! We appreciate your helpful notes about towels, hot water, and the driveway—it helps us improve for future guests. Thank you for sharing your thoughts. We hope to have you back soon, thank you.

Amelia, thank you for your feedback on your stay at Cozy Cabin! We appreciate your feedback, and we are thrilled to hear that you and your guests had an amazing time! We would love to host your next visit soon!

Charles, we're so happy to hear you enjoyed your stay! We'd love to host you again in the future for another great stay in the Smokies.

Thank you so much for your kind words! We’re so happy to hear you had a great experience with both the cabin and our team. It's wonderful that you found everything to your liking and that the communication and cleanliness met your expectations. We truly appreciate your thoughtful feedback and hope to host you again soon!

Thank you for your feedback, Ty! It was a pleasure hosting you, and we are happy to know that you had the memorable stay you deserved. We will certainly share this feedback with all relevant departments. We look forward to hosting you again soon!

Britt, thank you so much for your review! We're pleased to hear that you enjoyed the location of Cozy Cabin, the hot tub, the beautiful view of the Smokies, and even the community pool access. We appreciate your sharing your experience with us, and we'd love to host you again in the future!

Shanna, thank you for taking the time to leave us your review of Cozy Cabin! Though we are saddned to hear that the cabin had some cleanliness isuees and that your husband almost fell on the railing near the hot tub, we have shared your feedback with the appropiate departments to ensure these matters are looked into, as these are very serious concerns to us as well. Overall, we're delighted you had a fantastic stay, and we would love to host a more enjoyable stay for you in the near future!

Jacki, we appreciate you taking the time to share your wonderful review with us! We're so glad you had a great time at your adorable cabin and enjoyed the many wonders it offers, especially the gorgeous views from the hot tub. Thank you so much for your recommendation, and we would love to host you again on your next visit to the Smokies!

Rachel, thank you so much for your honest feedback. We appreciate you taking the time to leave us an amazing review! We apologize if the sink or tub caused any inconvenience. The maintenance department will be notified of the issue, and our marketing department will be informed that the cabin should recommend all-wheel drive or four-wheel drive in advertising. We are pleased to know you and your guests had a memorable stay with us while enjoying the amazing view. It was our pleasure to host you and your guests, and we look forward to hosting you all again in the future.

Beverly, thank you so much for your honest feedback. We understand how disappointing it must have been to arrive at the resort pool only to realize a pool pass is needed for entry. We're working diligently with the departments directly involved and the HOA to receive these and apologize for the inconvenience. Though we're glad you could enjoy some aspects of your cabin, we do understand your frustration overall. We hate there was any miscommunication on what is provided in our properties. We only supply the stater amount of necessities, one towel and washcloth per how many the cabin sleeps, one roll of toilet paper per bathroom, and the tank for the gas grill; however, we do not supply the propane. We appreciate you bringing your concerns to our attention, and we will notify the appropriate personnel for an immediate inspection of the property. We would love to host a more enjoyable stay for you in the future, as this is not the Smoky Mountain experience we hoped to provide.

We are so sorry to hear that you encountered so many issues during your stay that prevented you from enjoying what was supposed to be a relaxing vacation, Anne. Poor signal in the mountains is frustrating enough and then having issues with the HVAC, a challenge with the driveway, and a scary encounter with the bears must have been so upsetting and we sincerely apologize for all the inconvenience you faced. While we're glad that we were able to get maintenance out initially to address the HVAC, unfortunately, the issue persisted and required a vendor. This is certainly not the norm for us, nor is this how we want you to spend your time with us. We have forwarded your feedback to the appropriate departments for further review, and we, again, are truly sorry this has happened. We would love to have the opportunity to host a more enjoyable, flawless stay for you and your guests in the near future.

Daniele, thank you for your review of Cozy Cabin! We're sorry to hear you had some frustrations, but are glad these were able to be corrected and your stay was enjoyable overall. We would love to host you again in the future!