This property is located in a great neighbourhood, and has lots of excellent restaurants close by. It was clean (although the sofa was a bit stained) and the beds were comfortable. However, the space is odd and not what I would consider a luxury apartment. It looked like it had been a retail space that was converted to a flat. There was one door for entry and exit that opens directly onto a very noisy street and no windows for ventilation. The photos are deceptive as the huge bathroom downstairs has no toilet but the photos look as if it’s at the bottom of the stairs with the main bathroom. The apartment has only one toilet located off the living room that has a tiny sink, no towel rail and no ventilation. None of the sinks had soap dishes or towel rails. The main bedroom and bathroom are down a steep set of stairs that has no handrail. The downstairs bedroom was quiet and comfortable and had shelves but no closet to hang clothes and no coat hangers. There is no emergency exit downstairs. The kitchen was not a full kitchen by any means with no actual oven, toaster or toaster oven. There are plenty of cups, plates, etc. but only two glasses. When I asked for additional glasses they were responsive and dropped off plastic cups that same day but I was told that if I wanted glass glasses I should buy them myself. Their photos show a kitchen cupboard with plenty of glasses. I was disappointed with the impersonal nature of this transaction, the deceptive photos and lack of basics.