6/10 – Okay
Lauren W.
30. März 2023
Gut: Lage
Verbesserungswürdig: Check-in und Kommunikation
Disappointed
1) automated everything. You will not get a response even getting the code to enter the property at check-in! I followed up several times and even called the help line and never received a code to get into the lock box. By some miracle the previous renters left the box w the code every so slightly off for me to click it in.
2) when I entered the condo there was an overwhelming smell of campfire probably from the fireplace clogged w soot so smoke just blows right back into the condo (health/fire risk). There are used up scented candles everywhere so they're clearly aware of this.
3) Smell aside, I wasn't sure if the maids had been in there and had to walk through the entire condo and see there were new towels and toiletries before being certain it had been refreshed
4) the ceiling of the only shower in the condo has black mold all over the ceiling
5) Although the listing says 2 bathrooms, there truly is only 1 full bathroom. The second is an extra toilet across the hall - none upstairs
6 The king bed upstairs is broken, so one side is lower than the other so if there's two people in there, you have to lay diagonally to not roll on top of each other on one side
7 The bunk bed sways so badly I thought we were about to have a scene from Step Brothers
8) no towels for the hot tub - use your 1 bath towel
*Place was comfy but lots of disappointment. Clearly the property owner has not been here in some time and needs to revisit and get a new property management system
Lauren W.
Aufenthalt von 2 Nächten im März 2023
