6/10 – Okay
Lauren B.
14. Mai 2025
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Difficult check in
The apartment was nice enough and the location was fabulous. However, checking in and out was much more difficult than it should have been. The keys to the apartment were held in a small box at a convenience store and a code was given to open the box. However, we were given directions to the wrong convenience store. After a number of calls, all was finally resolved. After an overnight flight to get to Paris, this was not fun. We were given an apartment number and told what floor it was on. However, we weren’t told that the apartments didn’t actually have numbers on them and we weren’t given directions to the apartment (hint: it’s through the inner garden and to the left).There were a couple of unusual aspects of the house that would have been useful to have had instructions on. One has to turn the door handle up to lock the door, otherwise you can’t turn the key all the way. To open the bed, there is a strap behind the back of the centre of the couch, not at all obvious.When it was time to leave, we were told to take the keys to the convenience store and give them to the clerk. However, they didn’t know what we were talking about, they just tried to coach us through how to put them back in the keynest, but the code on the fob wouldn’t work.After we got settled in, it was a fine place, but getting settled was fairly more onerous than it should have been.
Lauren B.
Aufenthalt von 5 Nächten im Mai 2025
