Frisch aktualisiert 2BR / 2BA + Loft Mountain Side - Free WIFI + Waschmaschine / Trockner in Einheit

I've been renting units for over 10 years,I have only had Excellent renters with only accolades. Ultimately there is a bad one in the bunch. The Russian Freestyle Ski Team expressed their review, facts were expounded upon and were flat out blatant lies. I have had the same cleaning crew, and they pay very close attention to all the details of the units. They recommend any work or additional cleaning that needs to be done after every stay. The Russian Freestyle Ski team had unsupervised teenage athletes who destroyed the unit. The following is the truth to this review. 1.The carpets are cleaned on a regular basis. 2.The fireplace is in excellent working order, and everything is labeled, and never brought this my attention until the after they left. There is a company on staff 24/7 to correct any issues. 3. It is clearly stated in the VRBO listing that wireless is only available in the clubhouse; we never promised we would get it in the unit but did make every attempt to. The renter was fully aware of this prior to renting it is stated in the ad. Its available in the clubhouse, they responded that it was too far to walk. (One building over approx. a 2 min walk) .4.They were given a discount on a long term stay and did not pay a regular rate. 5.Cleaning during an extended stay is available at an additional fee, they refused it. 6.The blinds were not broken until this renter was in the unit, our cleaning crew always notifies us. 7. The renter clogged the toilet, and allowed it to over flow which caused damage to the unit below us. 8. They were billed for the extra cleaning and damages that occurred during their stay, which she agreed to pay prior to their departure, we HAVE NEVER had to charge a renter before, but they have refused to pay it leaving us with a 2200 bill. 9. All bills and proof of repairs were provided to the renter and have all of the copies to prove it. 10. We DID NOT CANCEL any other reservations. We requested an additional $200 security deposit by due to the demolition of the previous rental, reservation was never canceled. They choose to not respond. If you are an owner reading this, then I would suggest that you steer clear of the Russian Freestyle ski team. They rented from another mountainside owner and had major cleaning damages with this group. If you are a prospective renter, I apologize for a lengthy explanation of the truth, but this is America and when there is defamation of truth, we still have freedom of speech and integegrity.