4/10 – Mangelhaft
Tara B.
18. Nov. 2025
Gut: Check-in und Lage
I wanted to love this property-the reviews were fantastic and the location was great. However, our stay was riddled with issues and a lack of responsiveness from the property manager, which distracted from what otherwise would have been a fantastic stayThe good:-location -clean and comfortable bedding-entertainment (TV and game console worked great)The bad:-housekeeping had not replaced/filled the hand soap or kitchen sponge. Our host sent us a new soap but the response time was 12h and we had already bought one-hot water runs out quickly. There were 4 adults and 2 kids when we stayed; only 1-2 people could shower before the water got cold.-communication: no response from the homeowner at the number listed. The unit is managed by a property management company took many hours to get back to us, and even then, would minimize our complaints and completely ignore and/or dismiss some of our questions/concernsThe ugly:-plumbing was slow. When we arrived we had to plunge the toilet and the sink kept backing up. Asked the property management to help and they offered us a partial refund for the last day of our stay on the condition that we leave in 90min. Not really feasible given we had nowhere else to stay -back patio looked like it hadn’t been swept in weeks, and one of our kids (toddler) almost fell through a screen that was broken and had not been replaced. Also let management know about this with no response
Tara B.
Aufenthalt von 3 Nächten im November 2025
