* AM STRAND IM STADTZENTRUM * DAS FABELHAUS DER DELPHINE !!

Thank you so much for your review and for highlighting our prime Malecon location, spacious layout, and beautiful views. It is indeed a spectacular vantage point, and watching the ocean storms roll in from the property is truly amazing. We appreciate you sharing your thoughts regarding the shoreline and laundry facilities. Due to seasonal storms and shifting ocean currents, our immediate beachfront naturally changes throughout the year and while the sand line fluctuates, a permanent sandy beach is located just a short 5-minute walk away, which also serves as a favorite nesting ground for sea turtles. Regarding the washer and dryer, we sincerely apologize for the confusion. We provide tokens to all our guests for our laundry but evidently our guests didn't see them. While additional tokens are typically handled by the building guards, our goal is always to ensure a seamless stay. Had we known that the guest hadn't seen them, we would have been delighted to step in, and simply provide them as a courtesy. We truly regret missing the opportunity to communicate more clearly and meet your needs on this occasion, but we hope the rest of your stay was wonderful. Thank you again for your valuable feedback, and we would be honored to welcome you back in the future.