Riesiges Skihaus am Golfplatz - Whirlpool - Schlafplätze für 16!

Thank you so much for staying with us! We’re so glad you and your family had a wonderful stay and that everyone had plenty of room to spread out. It’s great to hear the grandkids enjoyed the game room and pool table, and that you were able to relax on the deck and enjoy the views and wildlife. We’d love to welcome you all back again! ❤️

Thank you for your feedback. We take concerns like these seriously and want to provide some clarification. The property is professionally cleaned between stays, and we have routine pest-control service in place. Had we been notified of the reported droppings or coffee pot during the stay, we would have immediately sent someone to inspect and address those concerns. Maintenance items are addressed as soon as we become aware of them, and several of the items mentioned have since been repaired or replaced. Appliances and other amenities can unfortunately experience unexpected issues, but we make every effort to respond promptly when something is reported. We appreciate all guest feedback and have used the concerns raised here to thoroughly review the property and make additional improvements for future guests.

Thank you for your feedback. We’re glad you enjoyed the location, and we appreciate you acknowledging that we were pleasant and responsive throughout your stay. We would like to clarify a few details for future guests. When the TV issue was reported, our housekeeper personally came to the property at 9 PM with replacement remotes and batteries. Upon checkout, it was determined that the TV itself was functioning properly and the issue was related to operation. The downstairs internet issue was also found to be caused by the internet equipment having been unplugged during the stay. When we learned the dishwasher was not working properly, maintenance came out the very next day. Unfortunately, appliances can occasionally fail without warning, and a new dishwasher has since been installed. The oven was also inspected by maintenance and has been tested multiple times. It has successfully heated and remained on for several hours during testing, indicating that the appliance itself is functioning properly and that the difficulty experienced during the stay appears to have been related to its operation. We understand how frustrating it can be to encounter issues while on vacation, which is why we responded as quickly as possible each time we were contacted. We appreciate the feedback and will continue working to make sure our guests have a comfortable stay.