Seeufer-Loft 4 | Privater See, Whirlpool & Billardtisch Rückzugsort (4 Schlafplätze)

Thank you from the bottom of my heart for this absolutely wonderful review! 😊🙏🏻 It was a true pleasure and an honour to welcome you for your very first trip to Canada and your first VRBO experience. I’m so happy that you felt comfortable, well taken care of, and were able to enjoy a peaceful and relaxing stay at the property. Your kind words truly touched me and mean more than you know. You will always be warmly welcomed here, and I sincerely hope to have the pleasure of seeing you again very soon! 🇨🇦❤️

Thank you for your feedback. We were, however, surprised by several of the comments made. First, our listing does not advertise a direct lake view at any point. The photos and description accurately represent the property as it is offered. Furthermore, the lake is located only a few seconds' walk from the property and is very easily accessible. Regarding the pillows, additional pillows were available in the storage chest throughout your stay. As for the cooktop, it was fully functional during your stay. It is an induction cooktop, which requires compatible cookware to operate. Appropriate pots and pans were provided in the property for this purpose. We would also like to point out that you did not contact us at any time during your stay to report any of these alleged issues. Prior to your arrival, we clearly informed you that we were available at any time to answer questions or address concerns. Our contact information was also displayed inside the property. It is unfortunate that these concerns were only raised after your departure, as we were not given the opportunity to verify the situation or provide an immediate solution. We remain committed to providing a quality experience for our guests and to offering an accurate and transparent representation of our property.