Windsor Island Poolhaus | Privater Pool & Grill | Lazy River Resort | Nahe Disney

Thank you for your feedback and for noting that the home was very clean. We’re glad you were satisfied with the cleanliness of the home. We’re sorry to hear that parts of your stay did not fully meet your expectations. The thermostat guideline is in place to help protect the AC system during Florida’s extreme heat and humidity, though we understand comfort preferences can vary. Had the AC concern been brought to our attention during your stay, we would have been happy to inspect the system to ensure everything was operating properly. We also apologize for the concern regarding the dryer alarms. Our team responded promptly once the message was received and reviewed. For any issue requiring immediate assistance during a stay, we always encourage guests to contact our local office directly by phone so we can assist as quickly as possible. We appreciate your feedback, as it helps us continue providing a positive experience for future guests