2/10 – Ungenügend
Julia S.
14. Mai 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Bad surprise
We booked the house with three families with small children for a short 4-day vacation and it was completely unsuitable for families. Details follow:
- [ ] The entire house was not "clean". All floors were dirty, dusty everywhere and bathrooms and toilets were also very dirty and unkempt - according to the owner, a cleaning lady was sent over 2.5 days later. So we spent 2.5 days in a completely filthy and unkempt house.
- [ ] Kitchen utensils broken, dirty and generally poorly equipped
- [ ] Door frame fell down from bedroom to the left of bathroom. Luckily no child was injured
- [ ] Stairs in the house, metal edge of one step broken, not only a tripping hazard, but also sharp and risk of injury
- [ ] Kitchen, socket loose, cable hanging open - risk of electric shock
- [ ] Bedside table lamp broken, broken glass in the bedroom, sometimes no light in the rooms
- [ ] Old smoked cigarettes on the terrace
- [ ] Outdoor area: slide at the playground broken with holes, so the climbing frame should be closed. Extremely dangerous for the children!
- [ ] Outdoor pool: water cloudy, dirty Pool cannot be used and was the reason for us to book the accommodation. According to the owner, it should have been usable a day later. But at some point there was no water left in the pool.
The condition of the house is definitely not standard and definitely not worth that much money. We would definitely never book it again!
Julia S.
Aufenthalt von 3 Nächten im Mai 2024
