Grand Nash Life - Neue Listing - Riesiges Eck-Stadthaus mit privater Dachterrasse und Innenstadtblick, 7 Betten

Thank you for your feedback—we’re glad you enjoyed the location and found the home clean. We do want to clarify that when you reached out about the ants, we responded promptly and offered to send traps over right away. At that time, you let us know you already had spray, and we did not receive any further requests for assistance. Had you needed anything further, we would have been more than happy to help. We always aim to address concerns as they arise, and we encourage guests to let us know during their stay if additional support is needed so we can ensure everything is resolved in real time.

Thank you for your detailed review. We're so glad to hear your group enjoyed the home for your bachelorette celebration and that the rooftop space, comfortable furnishings, strong A/C, and convenient location helped make for an enjoyable stay. We appreciate you bringing the maintenance items to our attention, including the rooftop board, door handle, and shower floor, as guest feedback helps us identify items that may need attention. We also apologize that the home did not meet our cleanliness standards upon arrival. While it sounds like the issues were relatively minor, we understand how important first impressions are and will share this feedback with our cleaning team. Thank you again for choosing our home for such a special occasion. We're happy to hear you had a good overall experience and would love the opportunity to host you again in the future.