2/10 – Ungenügend
Verifizierter Reisender
19. Feb. 2026
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The whole stay from the moment we checked in was awful. I’ll start off by saying I don’t ever leave bad reviews, not even when they are deserved. Any time I’ve had a problem with a Vrbo or simply just a question I’ve always been helped quickly and efficiently. This time, I was left with no answers the whole time and no responses from the host. First, I was never even sent check in instructions and had to call over and over to get them. Then, a strange man just showed up to the door at 7:00 pm saying he was there to work on the hot tub. My sister and I were here alone at the time with our young kids. We were given no notice from Vrbo or the host that he would be here or that the hot tub wasn’t even working. He was here from 7-11 pm. After he left we did what he said to get the hot to warm up in hopes it would be hot the following day. Well—the hot tub STILL wasn’t working. It took me calling Vrbo support several times, talking to several people and them contacting the host for him to finally come and fix it. By then it was already the second night of our stay and we still hadn’t been able to use it. I was willing to let that go—but the host continued to be rude and blame me saying I didn’t know how to work the hot tub. The cabinets and floors are dirty. The ice machine doesn’t work, he refused to let me use the washer and dryer even tho the listing states laundry as an amenity. Save your money and book else where. Not worth the hassle.
Verifizierter Reisender
Aufenthalt von 3 Nächten im Februar 2026
