Since we were moving from another condo in the complex, we asked to owner to let us know when the unit was cleaned and if we could possible get in before 4pm. They were very nice and notified us at 2pm that it was ready. First impression was some what updated and the kitchen was nicely appointed, but they literally only give you a 1/3 cut-off of a scrub sponge. Ridiculous! Dining/living area was very spacious with cathedral ceiling and open to the loft and the table could seat 10 if needed.
We unpacked, went out for rest of day and returned for dinner. At 10pm we turned the bedroom bed down and realized that the sheets were dirty and covered in hair. Then the blinds on the slider had about 6-7 slats missing and it did not cover the slider about 20". I texted the owner inquiring if there were other sheets to change the bed in the locked storage closet. I realize it was late, but did not hear back, so washed the sheets. Also checked the loft beds, and there was food on one of the pillows and was not convinced that those sheets were washed either and washed all the linens there too. Heard back from owner the next morning with the code to unlock the linen closet. We took new sheets for the king bed as the others were polyester and covered in pills and very uncomfortable. The 2nd day they offered to send the cleaner. Why? At that point we already cleaned everything. Should have offered the very first morning.
The condo is dog friendly, but there were many (urine?) stains on the carpet and the couch had dog hair on it. The bedroom bathroom toilet seat was very loose and moved when trying to reach for the paper.
While packing for a 9:30am checkout on our last day, the owner texted at 8:44am and offered for us to stay 2 additional days at no cost. A bit late for that! Our vacation was over and we needed to get home for Monday work.
Overall, our vacation was Great! We did not let this ruin it and once we cleaned everything, it was a nice place to be. I assume that the owners will take the information and pictures that I shared with them and correct the issues. I realize that an owner does rely on people that they hire to be their eyes and clean for them, but, they should check on things to be sure it is in good shape and fix if repairs are needed. They hopefully will make it right for the next guests to have a wonderful stay.