Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I'll start with the positives. The home itself if beautiful and well equipped, and a spectacular view. We love Bald Head Island, but sadly this week wasn't at all what we'd hoped for the money we spent. Prior to our stay I read reviews that raised concern for me, in particular the condition of the golf carts. I called in advance and was assured the carts would be serviced. On our first full day, our boys got stranded because one cart's battery wouldn't hold a charge. We were given a loaner and toward the end of the week the owners purchased a new cart, so it's since been resolved, but should have been addressed before we arrived.Next was the dredging project on the beach. This was disclosed to us in an email only days before our arrival, with no options to reconsider. There was heavy machinery running all hours of the night up and down the beach, not to mention all the unsightly pipes, etc. Huge disappointment. I recognize it's not within control of the rental agency; however, you simply cannot command the same rental prices under those circumstances. The outcome was not handled to our satisfaction. The home was extremely clean and cared for, but as others have noted there are some issues - heating/AC not balanced and sounds like a plane is taking off when it goes on and off in the small guest house. The water on the refrigerator does not work. There were no beach towels provided as listed in description. Also, renters please beware with the purchase of temporary club memberships. We got inconsistent information each time we tried to call and make reservations and it was very difficult to get times to use the amenities and restaurants we'd paid a pretty price to access.