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8/10 – Gut
Chelsea L.
3. Aug. 2025
Stay at Reba's Retreat
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our experience with Reba's Retreat in Carlton Landing was overall a fun week of swimming and sunshine! I will say I wish communication via email was easier with LakeStay, anytime I had a question or concern leading up to the stay I had to call, even it was a small matter. Which is why I didn't bother contacting them to notify of some minor issues with the rental including a large stain on the entryway rug that was wet when we arrived like it had tried to be cleaned and the Keurig machine did not work properly. The loft was really cool and our kids loved it but the ladder leading up to it was very steep with narrow steps so I was a little nervous, if our 6 year old had been any younger I would not have felt comfortable putting him up there. It would have been nice to know that there IS a pack n play available in this property, I had rented one but we found one in the closet. I did speak to someone on the phone about this and let them know we found one and wouldn't need the rented one and hoped we could be refunded for that, but I have not seen if we were refunded for that or not. The pool was great, although a couple of the days we were there the water was very murky and about mid week it definitely needed vacuumed but it didn't appear the pool was cleaned the whole time we were there. Overall, great property and had fun swimming everyday, wish communication was a little easier and wish the pool had appeared cleaner!
