2/10 – Ungenügend
Dorothee B.
21. Aug. 2023
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
Not Worth It
We booked 6 nights at this location but left after one night.
Cons:
-apartment block is located next to a huge construction site (August 2023) with frequent noise on Saturday evening and Sunday morning
-loud traffic at night (motorcycles at night, trucks during the day)
- dirty condition, mold in shower, loose and worn out shower head
- very dated apartment, like from the 80's, damaged bed side lamps, worn out furniture
- very unfriendly man at gate/guard house at the entrance of the property
- zero service
Pros:
-spacious apartment with upper floor balcony
- fresh paint
- small but beautiful garden with small pool
- close to beach (15 minutes on foot) and shops, restaurants on Grace Bay Road
Before we booked the apartment we explicitly asked whether there was traffic noise, and a construction site next to the building, as mentioned in one of the other reviews. Owner denied both. After one night at the Inn I asked her about the construction going on next door, and she still lied at us. We paid over $1800 in advance, and believe that customers and tourists who come to T+C should be treated with respect, and be told the truth about a vacation rental.
We received a partial refund when we moved out the next day, but had to find a hotel the same day, very stressful. In addition, the communication with Vrbo took several hours. We are still waiting for a refund of their fee.
Our conclusion: This was the first and last time we booked an apartment with Vrbo, and at this location.
Dorothee B.
Aufenthalt von 6 Nächten im August 2023