Arrival / Check-In was easy - The door was unlocked and the keys were inside, so no problems to enter the place during the evening / night time. Great. Thanks.
Part 1:
The drama began with asking for an invoice.
The next day when I asked for an invoice for the rental and especially for the 60 € that I had to pay in cash and on top, I asked for a receipt that I paid 300 € in cash for the caution.
Should be the professional standard to get an invoice and receipt for security on both sides, isn't it?
But that caused a crisis to the woman who received the money as she said she couldn't give an invoice - nor she couldn't give a proper receipt for the 300 € caution. The women called Chantal by phone and Chantal promised me to send the invoice on the same day to me - which she didn't do! Only after sending DM on Vrbo and considering to contact the police, she wrote she would send the invoice to me immediately. I'm still waiting for it. She also wrote that her husband is a lawyer - well, then she know even for the cleaning is also an invoice is needed.
Part 2:
The description of the apartment equipment is not correct.
- There is an oven, but the oven is not working!
- There is an AC, but when I wanted to let the AC run and I was searching for the remote controller, Chantal wrote "About the Air Conditioner do you want it or not at all? Because WE Have to ask at the syndicate of the building the remote control". I found the remote controller and set it on to let the studio cool down... then Chantal told me on the phone that it wasn't obligatory for them to give the AC to me as long it's not over 35 C (!!!) and the woman who took the 360 € also took the AC remote controller away from me, but leaving the AC on at 24 C constantly running for 4 days... even I would have loved to switch off the AC during the nights - no chance! A torture!
- Then the apartment/house is surrounded by a road and the bed is next to a wall of an entry area. It's absolutely clairaudient and you hear everything. Nothing for people with a weak sleep.
So overall the stay felt absolutely stressful, simply terrible, like a struggle even days after I got back home. No recommendation to stay there, unless you have no other option.
