2/10 – Ungenügend
John S.
31. März 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
Needs maintenance and cleaning!
I don't like to complain and seldom leave reviews, but we have never stayed someplace so dirty and with so many problems. The grout and baseboards are all filthy and gross. The shower in the master bath stopped working; you can't pull down the knob to turn it on. The air vents were so filthy inside that we were afraid to use the heat or air, so we shut it off.
The bed headboard in the master bedroom was hanging by a thread and fell off when my wife sat on the bed. We had to screw it back together and get an Allen wrench to fix it, leaving it better than we found it. The master bath door hinge was loose, making the door very hard to close. The other bathroom door doesn't latch properly; you can lock it but still push it open.
The kitchen faucet handle fell off when we turned on the water but we stuck it back on. We saw a roach and droppings that we had to keep cleaning up. One morning, we found three wasps inside that we had to kill, despite not leaving doors or windows open. The carpet was dirty with stains in many places. The wood under the kitchen sink was sagging down and smelled horribly of mildew.
We had to buy a can opener because they didn't have one. The host didn't reply when we contacted them afterwards and obviously didn't care about our stay or concerns. The cleaning fee clearly isn't being used to actually clean the place. My wife left the place cleaner than we found it.
The good; nice, quiet neighborhood and easy drive from Nashville.
John S.
Aufenthalt von 5 Nächten im März 2024
