2/10 – Ungenügend
Sandra C.
31. März 2024
Gut: Sauberkeit
Verbesserungswürdig: Check-in, Lage und Genauigkeit des Onlineauftritts
FRUSTRATING EXPERIENCE 4 weeks!!
This beautiful condo was NOT AS DESCRIBED IN THE PICTURE FOR THE “view of the beach” and view from the “terrace”!! The pic depicted a small lap pool with water and a lounge chair in the pic…the pool was empty and had been out of commission for 8 months so I am SURE it wasn’t functional when I made our deposit in Aug, ‘23. This terrace has a gate that makes it accessible to this pool. Looked like a wonderful place! Turned out that there were construction/repair people coming in almost daily ..cutting tile that made a horrible noise (I have videos of everything) they came to paint the pool..more noise…plastic in hallway..all of this right outside our floor to ceiling glass doors to the terrace,
When we arrived we realized that we were unable to watch any “live” TV SHOWS!! 3 tvs and couldn’t watch any..since we are Purdue basketball fans that meant we were unable to watch tv for 10 days before our substitute “host” got Comcast to come to remedy our problem!! Come to find out our “host” DAN, that I hadn’t heard anything from and I was worried we may have been scammed..had DIED! No one contacted me about that!! When I called the number and insisted I wanted to talk to DAN..that is when John (a nice guy that did his best to try to improve the horrible situations..trouble was he lived an hour away and tried to have another friend nearby help us get our tv to work..nope..he couldn’t help either!
Frustration, stress and complete ruination of our stay! To be continued!
Sandra C.
Aufenthalt von 30 Nächten im März 2024
