Palmen C11 - Seagrove Beach

Thank you for taking the time to share your feedback Ralph. We are glad to hear you had an overall enjoyable stay. We appreciate you bringing the carpet condition to our attention. Your comments help us continue to improve. We will be addressing this with our team to ensure the home meets our cleanliness standards for future guests. We hope to have the opportunity to host you again. Warm Regards, Benchmark Management

Thank you for staying with us, Susan! We appreciate you taking the time to let us know that you enjoyed your stay. Upon checking, our listing shows this unit is on the third floor. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we have accomplished just that! We agree the view is spectacular! We look forward to hosting you again soon. Regards, Benchmark Management

Thank you so much for taking the time to share your feedback, Ann! We are thrilled to hear that you enjoyed your stay in our condo and appreciated the nice, clean environment. It is wonderful to know that the balcony provided a great view and that you found the surroundings quiet. We strive to create a comfortable and relaxing atmosphere for our guests, and your positive comments validate our efforts. We hope to have the pleasure of hosting you again in the future. Regards, Benchmark Management

Hello Gregory, We're thrilled to hear that our beachfront property and convenient location to restaurants made your stay memorable! It's fantastic to know that you find our area peaceful during this quieter time of year. Thank you for your loyalty, and we're excited to welcome you back for another wonderful vacation! Regards, Benchmark Management.

Thank you for your feedback, Cindy. We are pleased to hear that you enjoyed the beach view and found the location convenient. We appreciate your comments regarding the need for updates and will certainly take them into consideration. We strive to make improvements and value your input in helping us enhance the guest experience. Thank you for staying with us. Sincerely, Benchmark Management

Thank you for choosing to stay with us at Palms C11. While we are glad you enjoyed your stay, we are sorry to hear that this unit did not fully meet your expectations. We appreciate your feedback and understand that maintaining high standards is important to our guests. We always strive to offer a comfortable experience and will keep your feedback in mind as we continue to monitor our guests’ satisfaction. We hope to have the opportunity to welcome you back in the future. Sincerely, Benchmark Management

Thank you for staying with us, Erik. We truly appreciate your feedback. We always strive to maintain our units to the highest standard, and we are sincerely sorry that we fell short in your case. We did not receive any reports of the issues you highlighted during your stay; had we been made aware, we would have certainly arranged for the cleaners to address any concerns promptly. While we regret that these issues were only mentioned after your departure, we are grateful you brought them to our attention. Our team will conduct the necessary checks and make the required adjustments to ensure this does not happen in the future. We will also reach out to you directly. Please know that guest satisfaction is incredibly important to us, and it is always our goal for our guests to create beautiful memories at our properties. We deeply apologize that this was not your experience. However, we do hope we will have the chance to host you again in the future for a much improved vacation experience, which we are confident we can provide. Regards, Benchmark Management

Hi there, we are so happy to hear that you enjoyed your stay at the Palms. We are also dfelighted that the property met your expectations. We thank you for your positive cleaning remarks and do apologize for the few stains you saw. We have also reached out to the proper parties regarding the algae as such this should not be an issue for future stays. We are also happy that you loved the proximity of the location to restaurants and other places. We do hope we will get to welcome you again soon for an even better vacation experience we know we can provide. Thanks again for choosing to stay with us! Regards Benchmark Management

Lisa, Thank you for reviewing your stay with us at Benchmark Management! We are thrilled to hear you enjoyed the location of Palms C11. Being just steps away from the sugar white sands, this 1-bedroom unit is perfect for a relaxing beach getaway. Unfortunately, we have no record of you reaching out about any issues during your stay. We did however make not of your communications after departure and passed your feedback to the correct departments. Always feel free to contact us and give us the opportunity to address any concerns you may have with your unit while you're here. Remember, we're always here to help. The happiness of guests is our #1 priority, and we hope to welcome you back for a better representation of Benchmark's attention to detail. Sincerely, Benchmark Management

Larry, We are sorry to hear that you were disappointed with the property condition. We are thankful for the feedback as it helps us improve our properties. We’ve already passed along your comments to the owners and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Kelly, Thank you for reviewing your stay with us at Benchmark Management! We are thrilled to hear you enjoyed the location of Palms C11. Being just steps away from the sugar white sands, this 1-bedroom unit is perfect for a relaxing beach getaway. Unfortunately, we have no record of you reaching out about any issues during your stay. Always feel free to contact us and give us the opportunity to address any concerns you may have with your unit. Remember, we're always here to help. The happiness of guests is our #1 priority, and we hope to welcome you back for a better representation of Benchmark's attention to detail. Sincerely, Benchmark Management

Chris, We are so glad to hear you had a great stay at The Palms! We appreciate your feedback as we do our best to provide great vacations for our guests and it's great to hear when we succeed. With great views, a community pool, convenient beach access, and proximity to local restaurants, it is hard to top this complex! We hope to welcome you back soon for another 5-star beach vacation! Sincerely, Benchmark Management

Hi Julie, thank you for sharing your memorable Spring Break experience at Palms C11. We love when tradition begins with Benchmark, it tells us we are providing our guests with the best experience to last a lifetime. We can't wait to see you again! Sincerely, Benchmark Management

Robert, Thank you for reviewing your stay with us at Benchmark Management! We are thrilled to hear you had a good time on your trip to the beach. We strive to provide our guest with the very best while staying with us. We hope you choose to book with us again at Benchmark Management, we would love to have you! Sincerely, Benchmark Management.

Roger, Thank you so much for this valuable feedback regarding your recent stay at Palms C11. We truly appreciate you taking the time to inform us how your stay went so that we can continue to become even better. We are happy to know that you enjoyed your overall time at the complex and in the beautiful 30A area, however we are sorry for the issues you experienced during your stay. We do see that we offered to send out some team members to hopefully address these issues during your stay, but that offer was declined. We will always try our best to rectify any problems that arise so that we can hopefully provide you with a true 5 star vacation experience. We look forward to having you stay with us again in the future. Benchmark Management

Bruce, Thank you so much for your review regarding Palms C11! We are truly humbled that you chose us as your vacation property and that we are honored by your rating. We will make sure to pass your feedback on to the property’s team, so that changes can be discussed and possibly made. Palms C11 really is a great home for families to gather and just spend some great quality time together. The location is great, as everything you need is in short biking distance. Nothing beats being gulf front either, and sitting on the patio overlooking the beautiful emerald waters. We look forward to hosting you and your loved ones again in the future! Benchmark Management

Michael, Thank you for reviewing your stay with us at Benchmark Management. We are happy to hear you enjoyed the cleanliness and views this property offered you while on your vacation. We will certainly pass along your recommendations for some updates within the unit to ensure the satisfaction of any future guest. We hope you consider staying with us again at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.

Thank you for sharing your feedback. We regret hearing that this was your experience throughout your stay with us. It is never our intention to disappoint any of our guest or provide a rental home unsuitable for your stay. We are thankful for the feedback as it helps us improve our properties and the way we communicate with our guests. We’ve already passed along your comments to the property manager and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Hi James, Thank you for sharing your feedback on Palms Condo. We were so pleased to have you and we appreciate your response. We agree that this is a wonderful unit, and the views is beautiful. Regarding the tv, I will get the property manager this information to look into it. We do appreciate the feedback it helps to improve our rental properties. We do work hard every day to bring ours guests the best vacation experience possible. We look forward to having you stay with us again. Sincerely, Benchmark Management

Thank you for choosing to stay at Palms C11, even for only two nights. Please come again! Benchmark Management

We're glad that your stay at Palms C11 was great despite the things you mentioned above. We will make sure the property manager sees your suggestions/comments. Please come again! Benchmark Management

We're glad that your stay at Palms C11 was great despite the things you mentioned above. We will make sure the property manager sees your suggestions/comments. Please come again! Benchmark Management

Nikki, Thank you for taking the time to review your stay with us! We are so happy to hear you loved your unit and our services. There have been many changes over the years throughout these small communities on 30A due to ever-changing HOA guidelines. Many locals that grew up on these beaches feel your frustration on that situation. On the other hand, we are happy to see our communities growing and love to share the welcoming environment to all who like to travel here. We hope to see you again, maybe just at a quieter time of the year so things aren't so crowded for you and your family. Thank you, Benchmark Management