Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Mermaids’ Rest is in a great location. We love this area of Seagrove and this was our second time staying in Cassine Village. It is about an 8 minute walk to the beach access and is in a very quiet area, close to community pool and tennis courts. We had air conditioning problems throughout our whole stay. We had to contact benchmark multiple times about the issue and the temperature stayed 75 even after the unit was supposedly fixed. The air conditioner can’t manually be changed to below 72 degrees even if it would have worked our average temperature was 75 and one day went up to 85. The freezer also didn’t make ice at first and the fridge wasn’t cooling well until a few days into the trip. The house is as pictured and most of the house was clean except the floors were very dirty. Our feet were black within minutes of taking our shoes off. The downstairs mattress also needs to be replaced, it sags very bad in the middle. One last issue we had was with the TVs, they weren’t working and benchmark had to come out and reset them. Overall we had a great trip, but there were a few inconveniences throughout the week, especially the air conditioner.