Ein Zuhause und ein Ort, der Sie in Erstaunen versetzen wird. "Hidden Haven" ist der Ort, an dem Ihre Familie und Freunde zusammenkommen und zusammen bleiben können. Dieses geräumige Haus bietet Ihnen Leben am See vom Feinsten. Bleiben Sie hier und wachen Sie mit Blick auf den schönen See auf, während Sie von einem der beiden Schlafzimmer auf die zwei abgeschirmten Veranden gelangen. Machen Sie einen kurzen Spaziergang auf dem Weg zum Wasser von Ihrem eigenen Garten.
Kühle, knackige Abende werden großartig sein, um die Familie um die Feuerstelle auf der großen Betonrückenterrasse zu versammeln und am Geschichtenerzählen teilzunehmen.
Die Hauptebene verfügt über eine weitläufige Küche, die zum Essbereich führt, einen Wohnbereich mit Steinkamin und Fensterwände mit Blick auf den See, die für einen großartigen, unterhaltsamen Raum sorgen.
Dieses einladende Haus bietet Platz für 16 Personen mit 3 Schlafzimmern und 3 Bädern im Erdgeschoss sowie 2 Schlafzimmern und 1 Bad im Untergeschoss. Ein zweites Familienzimmer befindet sich auf der unteren Etage. Nur wenige Minuten von einem der drei Gemeinschaftsbäder sowie der öffentlichen Bootsrampe entfernt. Die lange Betonzufahrt erleichtert das Abstellen von Booten. Im Daniel Boone National Forest finden Sie im „Hidden Haven“ für jeden etwas.
Hauptmerkmale: -Free unbegrenzte Orts- und Ferngespräche -Kostenloser kabelloser Highspeed-Internetzugang -Billardtisch - Zwei Gaskamine Voll ausgestattete Küche -Lange Auffahrt für ausreichend Parkplätze
Die Buchung beinhaltet eine Gebühr von 195 USD (Reinigung 150 USD + Bearbeitung 45 USD).
Unser Resort-Manager und die Mitarbeiter vor Ort bieten einen Check-in für Reservierungen, einen makellosen Reinigungsservice und Wartungsdienste, um Ihren Aufenthalt noch angenehmer zu gestalten.
Innerhalb des Resorts: -Genießen Sie einen der 3 (saisonalen) Swimmingpools, einen Tennisplatz oder eine Bootsanlegestelle. -Wandern Sie auf der 1,6 Hektar großen Halbinsel des Resorts. Nahe gelegene Sehenswürdigkeiten: -Begeben Sie sich auf die weite Fläche des Daniel Boone National Forest, der an das Resort angrenzt. - Innerhalb von 15 bis 30 Fahrminuten gibt es 5 öffentliche Golfplätze. -Reiten -ATV Spuren -Föderaler Schießstand -Cumberland Falls Lake Cumberland ist ein Traum für Abenteurer, mit über 1.200 Meilen Küste, fantastischen Boots- und Angelmöglichkeiten. Kommen Sie und genießen Sie die Farbenpracht des Herbstes, die stille Schönheit des Winters, die Blüte des Frühlings oder die Aufregung des Sommers! Im Lake Cumberland Resort gibt es zu jeder Jahreszeit etwas zu genießen.
Gib zur Preisangabe die Daten an
Ähnliche Unterkünfte
Luxury Lakefront Fünf Schlafzimmer / 4. 5 Bath Startseite
Burnside
Luxury Lakefront Fünf Schlafzimmer / 4. 5 Bath Startseite
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Riegelschloss.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Burnside
Mitten in Burnside befindet sich dieses Ferienhaus. Burnside Marina und Lee's Ford Marina sollten auf deiner Liste stehen, wenn du etwas unternehmen möchtest. Wenn du dagegen lieber die Natur der Region bewunderst, bieten sich folgende Ziele an: Cole Community Park und Cumberland River. Ebenfalls einen Besuch wert sind diese beiden Highlights: The Center For Rural Development und Natural Arch Scenic Area. Die Region bietet viele Aktivitäten, zum Beispiel Golf.
Somerset Community College - 30 Autominuten - 26.5 km
Fortbewegung vor Ort
Flughafen Blue Grass (LEX) – 118 Fahrminuten
Restaurants
Mulligans - 38 Autominuten
Pine Knot Country Diner - 51 Autominuten
Cole's Shooting Sports - 32 Autominuten
Lake Cumberland Fish Market - 26 Autominuten
Ginny's Diner - 31 Autominuten
Häufig gestellte Fragen
Hat Versteckter Hafen (109R) einen Pool?
Ja, diese Unterkunft verfügt über einen Außenpool.
Wie viel kostet ein Aufenthalt im Versteckter Hafen (109R)?
Gültig ab 15. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Versteckter Hafen (109R) am 16. Apr. 2026 beginnen bei 350 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist Versteckter Hafen (109R) haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet das Parken bei Versteckter Hafen (109R)?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Versteckter Hafen (109R)?
Check-in ab: 15:00 Uhr.
Wann ist der Check-out bei Versteckter Hafen (109R)?
Check-out ist um 10:00 Uhr.
Wo befindet sich Versteckter Hafen (109R)?
Dieses Ferienhaus liegt in Burnside, nur 20 km entfernt von: Burnside Marina, Burnside Library und Cole Community Park. Ebenfalls in einem Umkreis von 32 km: Cumberland River und Somerset Mall.
Bewertungen
9,2
Wunderbar
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
16 von insgesamt 22 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
16
4 von insgesamt 22 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
4
1 von insgesamt 22 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
1
0 von insgesamt 22 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
0
1 von insgesamt 22 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
1
8,8/10
Sauberkeit
9,2/10
Check-in
9,2/10
Kommunikation
9,2/10
Lage
9,2/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Kara W.
29. Sept. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Relaxing stay in a bucolic setting. Wonderful family room perfect for enjoying our meals and playing games together.
Kara W.
Aufenthalt von 3 Nächten im September 2025
Antwort von VrboOwner am 14. Okt. 2025
Thank you so much for your 10 out of 10 review! We’re thrilled to hear you enjoyed your stay and truly appreciate you taking the time to share your feedback. We’d love to welcome you back again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Brooke B.
22. Juli 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great family vaca!
Great family vacation. Very clean and beautiful area! Pool is nice, and check in/out is super easy, and they have a pizza and coffee shop at the check-in building that is excellent as well. Our family had a great time!
Brooke B.
Aufenthalt von 4 Nächten im Juli 2021
Antwort von VrboOwner am 6. Aug. 2021
Thank you so much for staying with us and the 5-star review! Thank you for stopping in at our shop! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
8/10 – Gut
Melva W.
9. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great trip
Recommend property!
Melva W.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von VrboOwner am 11. Juli 2022
Thank you so much for staying with us. We strive for a 5-star review. Please let us know how we can earn a 5-star review in the future. We take constructive criticism very well. All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
Mark M.
6. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing vacation property
This property is a hidden treasure at Lake Cumberland! The layout of the house and the huge back deck gave us plenty of room to enjoy our vacation. We highly recommend this property to others and plan on staying again next year!
Mark M.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von VrboOwner am 19. Juli 2022
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
Mary Beth P.
3. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful location
Perfect house for large family. Location and access to lake was perfect for us. A little hard for older parents to make the walk down to water with incline and rough terrain. Overall great vacation!
Mary Beth P.
Aufenthalt von 7 Nächten im Juni 2022
Antwort von VrboOwner am 5. Juli 2022
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
Kasey A.
5. Apr. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Off the Grid Relaxation
We rented this house for my family to escape and relax! It was the perfect home for us! Kitchen was one of the most week stocked kitchens! The house was large enough for everyone to spread out and relax! Beds were very comfortable! The decor unique, eclectic and fun! We would love to stay here again!
Kasey A.
Aufenthalt von 2 Nächten im März 2021
Antwort von VrboOwner am 5. Apr. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
Diane D.
30. Juni 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Love this place
This is a wonderful house and location. We've stayed here for 2 summers in a row. You can easily get to the river from the house. Pool is a short walk (unfortunately closed this year to COVID-19-was opening as we were leaving :(. Boat ramp is very close too. Looking forward to another visit!
Diane D.
Aufenthalt von 7 Nächten im Juni 2020
Antwort von VrboOwner am 12. Okt. 2020
Wonderful guest! We hope you found your stay as relaxing and comfortable as possible. Thank you for your patronage and we are looking forward to welcoming you on your next stay with us!
Verifizierte Bewertung
10/10 – Hervorragend
Kay F.
12. Juni 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The kitchen was very well stocked. The house is on 3 levels which meant the 16 of us could enjoy eac
The exterior property did not offer much, but the interior did.
Because of the location, we had to do extensive driving each day to hike, see the falls, etc.
Kay F.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von VrboOwner am 5. Juli 2022
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
Katana H.
20. Mai 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family time
We enjoyed the house and all of the amenities. Very well equipped, clean, nicely decorated, and maintained. Property owners were extremely helpful and friendly. Store was full of unique items, home made goods, and essentials. Loved our stay here. The ONLY issue was that we thought based on pictures that there was direct lake access and ramp for boats, at the back/side of the house. Also, there was a picture of a fire pit and chairs around it in the backyard; this was not the case. There was a fire pit in the driveway that we enjoyed using. No hot tub either as previously thought. No boat ramp or walkway down to the water. No complaints, just was expecting those three things. We will gladly rent again from these property owners and really enjoyed our stay.
Katana H.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von VrboOwner am 5. Juni 2023
Thank you so much for staying with us and the 5-star review! This home features a firepit at the back of the house and is on the water. There is also a courtesy boat dock just down the road before entering the gate which you stayed. All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we look forward when you come stay with us again!
Verifizierte Bewertung
6/10 – Okay
Beth H.
10. Feb. 2021
Gut: Kommunikation
Verbesserungswürdig: Lage
Nice but needs some tweaks
Nice private gated community but it takes 20 minutes to get up the windy hill to the house. That adds quite a bit of time if going places is part of your plans. For this caliber of a rental, I would expect zero or minimal difficulties/issues. The fireplace (January) took 2 people 15 minutes to figure out and be able to light- shouldn't be that hard. The ice maker should be as simple as "turn on" but again two people to try and see what the trouble was and then it took a couple of hours to make just a few cubes. At the end of two days we still never had a full container. The hot water was the worst feature as it was grossly insufficient for a house that supposedly could hold such a large crowd. First thing in the morning, no water ran at all yet and after the jet tub in the master suite was only 1/3 of the way full and the hot water was gone. Half of our crew either had to take a cold shower or no shower and washing the dishes was impossible in cold water. The oven was filthy. The jets on the whirlpool tub were suspect. Couch cover needed washed or replaced. No t.v.s in the bedrooms except master suite. This would be a nice place in warm weather as the backyard view on the deck and screened-in porch are nice. The basketball hoop would be fun for kids. The pool table was enjoyable and they provided lots of board games. The beds were comfortable and the house was decorated nice. Plenty of dishes, cups, silverware, and anything needed in the kitchen but providing more than one extra garbage bag would be helpful. The staff was friendly.
Beth H.
Aufenthalt von 2 Nächten im Januar 2021
Antwort von VrboOwner am 10. März 2021
Our team at Lake Cumberland Resort III strives to make each stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO. This home is currently rated 4.87.
Our standards are high, and we go over all issues with our staff to ensure we each learn from any mistakes. Our homeowner is very particular, so we thank you for bringing these things to our attention.
Renter receives an introductory kit of toilet paper and paper towels. We do though when requested provide extra toilet paper, towels, linens, paper towels, trash bags, and so on.
We love our solitude here in the Daniel Boone National Forest.
Moving forward, we will continue to work with our Six Sigma Consultant on our company policies and procedures.
Verifizierte Bewertung
10/10 – Hervorragend
Karen S.
14. Dez. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family Christmas weekend
We really enjoyed the space, kid friendly and the views.
Karen S.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von VrboOwner am 20. Dez. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
8/10 – Gut
Leah A.
12. Sept. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Review
Overall great stay! Cute place and very clean. Good, quick communication from host. No hot water for showers which was disappointing and probably the only complaint.
Leah A.
Aufenthalt von 2 Nächten im September 2021
Antwort von VrboOwner am 16. Sept. 2021
Our team at Lake Cumberland Resort III strives to make each stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO. This home is currently rated 5.0.
Our standards are high, and we go over all issues with our homes.
We are glad you enjoyed your stay. This home has the largest water heater available and was replaced this summer but, due to the amount of activity we will continue to monitor.
Verifizierte Bewertung
10/10 – Hervorragend
Sharon B.
30. Aug. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing House!!
House was beautiful and tons of room and open floor plan was perfect for hanging out and eating. Conveniently located close to the pool and courtesy dock too. Owner was so responsive and even gave us a late check out when we contacted to let them know one of the people dropped their car keys in the lake and we were waiting for family to bring them 1/2 way to us. Lol. Key fob floaty is sold in the Marina gift shop. I highly recommend that $5 purchase! Hahaha!! The crew had the nest weekend!
Sharon B.
Aufenthalt von 3 N ächten im August 2021
Antwort von VrboOwner am 1. Sept. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
HEATHER A.
16. Aug. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Friends weekend!
This house was perfect for our adult friend getaway. We never left the resort. Great boat ramp and parking. Beautifully decorated with all the extras needed. We will be back. Thanks !
HEATHER A.
Aufenthalt von 3 Nächten im August 2021
Antwort von VrboOwner am 18. Aug. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
8/10 – Gut
John L.
11. Aug. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Yes burnside
Great.
John L.
Aufenthalt von 7 Nächten im August 2021
Antwort von VrboOwner am 27. Aug. 2021
Thank you so much for staying with us. We strive for a 5-star review. Please let us know how we can earn a 5-star review in the future. We take constructive criticism very well. All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
Mercedes F.
2. Aug. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful Spot
Came for a girls’ weekend and the property was great! Lots of room and activities. We came early before check-in and we were able to use the pool, which was clean and nice. Spent all day Saturday on the lake but the house was awesome to come back to and cook dinner. Would come back again!
Mercedes F.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von VrboOwner am 6. Aug. 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we look forward when you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
Ty S.
27. Juni 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family Vacation
The house had everything we needed for a great vacation.
Ty S.
Aufenthalt von 4 Nächten im Juni 2021
Antwort von VrboOwner am 28. Juni 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
10/10 – Hervorragend
brahmanandam a.
21. Juni 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent
Excellent house for vacation.
brahmanandam a.
Aufenthalt von 2 Nächten im Juni 2021
Antwort von VrboOwner am 23. Juni 2021
Thank you so much for staying with us and the 5-star review! All of us here at LCR3 are honored that you entrusted us to help make your vacation a great one! It was a pleasure having you and we hope you come stay with us again!
Verifizierte Bewertung
2/10 – Ungenügend
Christy G.
4. Apr. 2021
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Bait and switch
We arrived after reserving the above property and after driving 3+ hours. When we arrived Diana had switched us to a much smaller location that would not accomodate our family. They did this without asking us. We had booked the property 2+ months before. This forces us to find another property. VRBO was very accommodating and out us all (14 people) in a hotel for a night until we could find a suitable location. I cannot tell you the angst and TROUBLE this caused all of us who had travelled from states to meet. I do not recommend these property owners!
Christy G.
Aufenthalt von 3 Nächten im April 2021
Antwort von VrboOwner am 10. Apr. 2021
Our team at Lake Cumberland Resort III strives to make each and every stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO.
Our standards are high and we go over all issues with our staff to ensure we each learn from any mistakes. This situation was handled the best as anyone could have handled the aggressiveness and resistance we were faced with. We received a booking for 10 people. When an issue came up and that home was no longer available, it is policy that a comparable home be offered to the arriving guests. Before arrival, our office manager called the guest a few times to explain the situation without any response. The reservation was moved to a comparable home, occupancy for 12, in the same gate, and with a water view, just like the one booked. When the guests got to the home they were moved to, the LCR3 owner was called down to explain the situation and explain that they received a like-home that would sleep the number of guests in the VRBO booking. However, 14 people arrived and this home slept 12. The owner was met with aggression and he did not feel comfortable, so security was called to the home. LCR3 made every attempt to satisfy the guests and offered like-homes that slept the number of guests in the booking. LCR3 worked with VRBO to cancel the reservation and offered a full refund. Unfortunately, the owner still received an aggressive phone call at 10:30 pm that night over the situation. We will work with VRBO to get the above review removed as it is not a true representation of the situation. Moving forward, we will continue to work with our Six Sigma Consultant on our company policies and procedures.
Verifizierte Bewertung
8/10 – Gut
Heather C.
1. März 2021
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Wonderful area. The house was not the cleanest.
The couch was gross and desperately needs to be reupholstered. We covered it with sheets from the beds to feel comfortable setting on it. The pillows throughout the house were gross as well. Our booking was for 10 adults and 2 children for 4 days and yet there was only a total of 3 rolls of toilet paper and two trash bags and a tiny bottle of dish soap. We paid a lot to stay here we shouldn’t have to buy extra essentials. And if you are only going to provide one towel and one wash rag per guest, actually it was less than that, you need to provide laundry soap. Also, I know it’s how all these rentals work, but if you are going to require your guest to strip all the beds, take out all the trash, straighten the house back up and clean the dishes, you shouldn’t require a cleaning fee and especially a 10 am check out. This policy needs to change.
And you only require beds to be stripped down from the fitted sheet and up, not the comforters or the blankets in the baskets, so nothing else gets washed? That’s nasty! Also many of the chairs in the kitchen are wobbly. The carpets need to be cleaned as well. This house needs some TLC!! The most ran down house we’ve rented.
Heather C.
Aufenthalt von 3 Nächten im Februar 2021
Antwort von VrboOwner am 10. März 2021
Our team at Lake Cumberland Resort III strives to make each and every stay the best possible for our guests. Unfortunately, there will be issues to overcome along the way, and we do our absolute best to correct those. This encounter is not a true representation of what we offer in our rentals. We take pride in our reviews. Because we are nearly at a 5-star rating, we are a Super Host on Airbnb and a Premiere Partner with VRBO. This particular home is currently rated 4.88.
Our standards are high and we go over all issues with our staff to ensure we each learn from any mistakes.
Renter receives an introductory kit of toilet paper and paper towels. Since this is a vacation house rental, we do not provide laundry soap at the homes. We do though when requested provide extra toilet paper, towels, linens, paper towels, trash bags, and so on.
Moving forward, we will continue to work with our Six Sigma Consultant on our company policies and procedures.
Verifizierte Bewertung
10/10 – Hervorragend
Betsy R.
13. Dez. 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Just like the picture
Very clean, everyone was really nice. The house looked just like the picture. We have been to places that the pictures are old and the house look nothing like them. Pleasantly surprised. The bed sheets smell like they just washed them; very nice.
Betsy R.
Aufenthalt von 3 Nächten im November 2020
Antwort von VrboOwner am 13. Dez. 2020
Wonderful guest! We hope you found your stay as relaxing and comfortable as possible. We strive for a five-star rating. Thank you for your patronage and we are looking forward to welcoming you on your next stay with us!
Verifizierte Bewertung
10/10 – Hervorragend
Vicki B.
20. Aug. 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful location With access to the lake
A great family vacation was had by all!! I would absolutely recommend going back. It was a wonderful place to stay!!
Vicki B.
Antwort von VrboOwner am 12. Okt. 2020
Wonderful guest! We hope you found your stay as relaxing and comfortable as possible. Thank you for your patronage and we are looking forward to welcoming you on your next stay with us!
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