2/10 – Ungenügend
S Jean L.
25. Aug. 2025
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
we have used VRBO for our last 3 vacation properties in the Del Mar area, they were managed by a host/owner. These properties were in tip top condition and stocked with all amenties, paper products, excellent cooking utensils, even coffee and tea. This years property was hosted by Stubbs Vacation rentals and we were floored at the horible condition and location of this property! The pictures on the listing of "ocean views" were across the street in another section of the property, there were holes in the tile floor, the carpets were dirty, mouse turds in the laundry room, rust on the dryer, knobs missing on the clothes dresser. After complaining to Stubbs Realty, Tyler(manager?) apologized, moved us to another smaller Stubbs property but with actual ocean front view.This second location was a great location but multiple issues. Sliding screen doors didn't work or lock,cupboard door broken, junk utensils, bathroom GFI plug didn't work properly, only left a half roll of toilet paper (we had to supply all paper products). Too many iritating problems to list, Ttese properties should NOT be furnished by Goodwill or the Dollar Store. Customers who rent from VRBO should be treated with the same consideration as the clients who pay to put their properties on your sight. Stubbs Vacation Rentals should make sure their properties sites meet the same ethical standards that VRBO usually represents.
S Jean L.
Aufenthalt von 7 Nächten im August 2025
