2/10 – Ungenügend
Giovanna H.
24. Juni 2021
Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
I would never rent from this owner ever again! Horrible experience with this owner.
Before I could even step foot out of the car we just parked in front of the home, the owner was already in my face asking questions like how many people are staying in the house, if you have extra cars you have to pay $50 extra. Immediately, I reached for my mask and put it on because the owner acted like we are not in a pandemic by being so close to my face. So right off the gate, she just made our trip start awful. There was no welcome to my home or a nice pleasantries. And once I finally got out the car, the owner proceeded to tell me that they will walk us through the home like we’ve never been in a house before or something. Then once inside she started ranting about do not mess up her home because the last people they rented to destroyed the home. This immediately gave me prejudicial vibes due to her approach from the jump. I’m on a family trip to Disneyworld with my parents and siblings and infant niece. Do we look like we are going to rage all over your home and destroy it? We are not animals that have never had anything in life. We live in homes as well and take care of them and are civilized people. The owner then proceeded to show us around the home giving us directions on how to use things in the house like we have never used a microwave before. They pointed to the microwave instructions saying here are the instructions like we don’t live with microwaves. My brother in law said we know how to use a microwave thanks. After she left, my family and I were so stunned at what just occurred and how awful that experience. It put a damper on the start of our trip. About 2 hours later, the owner called the house phone saying they need to come back to the house to get the shampoo/conditioner they left in one of the bathrooms. At this point, we all saw through this ruse. It was just a way to get in the house to see if we were trashing the home. The owner apparently has a wonky AC/central air unit so we could not change the temperature from their settings 72-74 degrees or else the unit would stop working and we would have to pay for it to get it fixed. Mind you this is Florida humidity so we couldn’t even sleep well cus it was hot. The house was not cleaned very well. One of the bathtubs upstairs had hair in it. The house was dusty and the blanket in the room I slept on had some sort of sticky stain on it. If you are going to treat people like this because of a prior bad
experience, you should not rent out your home!
Giovanna H.
Aufenthalt von 5 Nächten im Juni 2021
