4/10 – Mangelhaft
Melba J.
15. Sept. 2025
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
This property is an accident waiting to happen. There is no rail going up the steps and grass is growing through the steps so when you use the steps you are only using half a step. The throw rugs have NO safety backing, etc at all. In the communications before we rented this house we were led to believe that if someone went up to the front of the house and put in the code, then they could go through and open the back door where it was level. That is true. However, nothing was said to the fact that you still had to go up the incline to get to this even part. We were led to believe you could get to the back without having to go up the incline. Very poor communication with the host on this and people involved in making decisions on renting this place or not. Three elderly women, with two being on walkers, rented this house due to the emails, etc between everyone involved in checking into this place. You can imagine what a lovely time they had getting in and out of this place. NOT TRUE! In trying to settle this once the women arrived and saw the situation, they were told to go up and down the left side of the house because it was smooth. Again, NOT TRUE. Also, to go down the incline on the left side of the house, there was boggy water at the bottom. Try getting a walker through that, will you? The beds were very high and required the women to use a stool which one of the women had in the back of her van. I could on but it looks like I do not have any more room.
Melba J.
Aufenthalt von 2 Nächten im September 2025
