4/10 – Schlecht
Janice G.
10. Okt. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Not Happy
This property should not be on . There is someone living there full time prior to our arrival. The fridge, cupboards, drawers and closets were full of other peoples clothing and groceries - it was like they just walked out and went somewhere for the 9 days we were there. First off was the owner telling us by text that there was no Cable, just Netflix, which we could not access. The gas fireplace was not working as they could not get it serviced. Their dirty laundry was stuffed into the master bedroom closet basket and also had to be cleared out of the entrance to the laundry room ! The fridge and cupboards were full of outdated food and hardly any room for out groceries. The positively worst thing was that Marla said if we were to encounter their neighbors in the condo complex we were to advise them we were friends (not renters) !! That was the most alarming as if this was being illigally rented we could have been asked to leave by the condo board !! I told Marla all of this and she did not offer any explanations in her return text, just thanked me for my feedback and thanked us for replacing the torn plastic toilet seat!! I feel we should be reimbursed for our stay and she should be taken off VRBO. Please address our concerns.
Janice G.
Aufenthalt von 9 Nächten im September 2023