2/10 – Ungenügend
Lori A.
12. Aug. 2025
In short, don't book here if the specific location is important to you. We would love to give a detailed review of the home itself. But we can't because we got a text just a few hours before check-in alleging that the owners had a family emergency and wouldn't vacate the property for our stay booked 11 months prior. Right...a "family emergency" that requires the owners to make an extended stay in a beach home? Really? Never mind that we had flown in with our grandchildren from their home in Europe to spend the week reconnecting with extended family staying across the street. Or that there was not a single property available in the same area because they didn't notify us until just a few hours before check-in. No, the owners had no problem forcing us to scramble to choose between multiple alternate (and lesser) properties miles away from our family; to have to borrow an extra vehicle to travel back-and-forth to visit our family multiple times every day; to miss the opportunities for our young grandchildren to "drop in" with our family when the mood struck, etc., etc., etc. First World problems? Sure. But the dismissiveness and lack of character involved in the last minute cancellation is unacceptable when paying this kind of money for a vacation. In fairness, the property manager was put in a terrible position by the owners, and did work to provide an alternate location, though none could equivalently meet what we originally booked. Just a terrible experience all around.
Lori A.
Aufenthalt von 7 Nächten im August 2025