8/10 – Gut
Phyllis Y.
17. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Location
The apartment is very nice and especially very well located. Right in the center of town which, of course means it can sometimes be noisy at night. The beach, nice stores nice restaurants are all within a short reach The pictures and the description are accurate. There is air-conditioning in the kitchen, which is good enough for the kitchen and the living room but does not reach into the bedrooms if it is not hot that is not a problem as there is a nice breeze.
but we had some problems. We stayed here last year. At the beginning of our stay last year we reported a problem with the main shower. It wasn’t totally working correctly. One year later it is still not working correctly. We had no trash bags, there were no start up supplies, no soap in one bathroom and the Wi-Fi didn’t work.
our greeter Zelaia did a fabulous job to try to make things right. She gets five stars. In order to solve the Wi-Fi problem we were given a small Wi-Fi hotspot. However, we were not given a charger and so I had to buy one. Also, the towels were so rough and old I had to buy some. About 2/3 of the way through our stay the air conditioning stopped working. As I said, it’s a nice apartment and I would stay here again but with these problems I could not give it a five-star rating.
Phyllis Y.
Aufenthalt von 11 Nächten im Juli 2023
