4/10 – Mangelhaft
Megan I.
17. Sept. 2025
Gut: Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
We arrived and the unit itself was fine for the most part (although the shower curtain obviously had nlt been cleaned). We were not, however, told that the entire complex would be under construction during our stay despite the fact that signs said it had been going on for over a month. We had specifically told the owner when booking that we wanted a relaxing stay. We were then unable to enjoy our stay because the construction was right outside our door and so loud that we couldn't even hear one another talk on opposite ends of the couch. We couldn't even escape the noise on the beach. There was no way for us to take a nap or relax in the unit as it woke us up at 8AM every day and lasted until at least 5PM every day. We even had to jump over wet concrete one day just to leave the unit. The elevators were also frightening as they were covered in insulation, the numbers displaying the floors were flickering, and the one closest to us made a loud scraping noise every time we went above the 5th floor. I messaged the owner about the problems with the construction after we left to see if we could get a partial refund due to the fact that we weren't told about this beforehand and could have made other arrangements if we were given any notice. He has yet to respond nearly two weeks later, however. The unit itself was fine, however, the unit should not have been rented out at this time. Or, at the very least, it shouldn't have been rented out without any warning of the construction.
Megan I.
Aufenthalt von 7 Nächten im August 2025
