Verifizierte Bewertung
2/10 – Ungenügend
Andrew P.
6. Aug. 2026
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We have had a terrible experience with this host. We were due to travel here during the massive wildfires in this area of July 2026. In the days leading up to our stay the Gironde Prefect requested tourists not to travel to the Gironde / wider Bordeaux area, which included the area of this property, and suggested those tourists already there to strongly consider relocating out of the area. Large numbers of roads were closed, hotels were closed (train travel was stoppped) and the local motorway was was closed to help support the fire fighting efforts. This was all to prevent putting further people in harms way as the fire was not under control and 9 miles from Bordeaux (on the same side of the city) and this manifested itself sadly in the biggest evacuation in France since WW2. The position of the Owner throughout these days was that all was fine at the property itself, it was safe to travel and if we didn't wish to, then that was our issue. The owner had no regard for the safety advice over the week leading up to our stay and the authorities position to plan not travel. We took the decision to not go, given we were travelling as a family with young children. The host would not accomodate any discusssion on any refund / re-arrangement as she said she would lose out financially. We asked the booking platform to support this discussion which they did, but the owner has remained intransigent. We have therefore lost all our money (hard earned family savings).
Aufenthalt von 3 Nächten im August 2026
