2/10 – Ungenügend
Collette C.
6. Aug. 2025
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
not what we expected-disappointed in the condition and the management
We’ve been coming to Deep Creek Lake for years and have never had an experience like this. While the house was cute at first glance, it quickly became clear that it’s not being maintained.The outdoor decks are falling apart, with dry rot and visible wear. The hot tub is oddly placed right in the front driveway, completely exposed to the road and neighbors -not exactly relaxing. Speaking of the neighborhood, the surrounding area felt rundown, with odd items hanging from trees on nearby properties, adding to the overall dilapidated vibe.Inside the home, cleanliness was a major issue. The Keurig coffee maker had visible slime in the water reservoir — so we couldn’t even make coffee in the morning. There were multiple mouse traps with peanut butter throughout the house, and unfortunately, we woke up to a mouse caught in one of them. That alone made it hard to feel comfortable.The bedding didn’t appear to have been properly cleaned — we found black dog hair on the sheets upon arrival. The shower leaked, and it was clear no one is taking care to prepare this home for guests the way they should.We rented through Taylor-Made, and overall, the customer service was disappointing. There was little apology or genuine concern. They did refund us for two of the three nights after we chose to leave early and offered us another property — but the alternative wasn’t much better.We regret staying even one night. It’s unfortunate, because Deep Creek is usually a favorite.
Collette C.
Aufenthalt von 1 Nacht im August 2025
