8/10 – Gut
Michelle M., Minneapolis, MN USA
9. Jan. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Christmas 2020
This was a family trip and we had 2 condos rented at Amara over the holidays (13 people in total) This is our 1st time renting at Amara. Due to the pandemic we were debating if we should go or not. Every place we went we felt very safe. Everyone wore masks, plenty of hand sanitizer available and temp checks.
Bryan is fabulous to work with. He answered all my emails and many questions before the trip on a very timely basis. He even had food and beverages at both condo's when we arrived (even though we only rented 1 from him). Very appreciated!! You really can't get a better owner to rent from. We have been to Ixtapa many times so we knew the location to everything was easily walkable. We did have a couple cons about the resort....the pool bar was wonderful, very handy and everything tasted great. Amara only takes cash at the end of the trip. It would be nice if they took a credit card so you didn't have to worry about saving enough cash to cover your pool bar expenses--13 people for 10 days. Our other issue (which is a big issue for us)was during the high season they only allow 2 pool chairs per condo. This is something I feel renters should be aware of before renting. Due to the pandemic, travel was down so we only had an issue 1 day. If this had been a normal year, this would have really upset all of us being we like to hang by the pool almost everyday. On our last day you could feel people getting upset with the lack of chairs. At one point there were at least 50 chairs being "saved" with towels. Most weren't used for many hours. This is pretty common almost every where we've been, Just surprised at the 2 chair limit when there were so many "saved". Security handled the situation well.
Ixtapa is still one of my favorite places to go and relax with nice restaurants/shopping walking distance from the condo. I would highly recommend renting from Bryan.
Michelle M.
Aufenthalt von 9 Nächten im Dezember 2020
