6/10 – Okay
Arazu K.
19. Jan. 2024
Gut: Kommunikation
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Could be great, property needed updating
We are a family of 8 and decided to stay here for our family ski trip.
Check-in:
Check-in was challenging as there are 2 condos with the same number, I would recommend calling the staff line they were very helpful.
Pros: Good location and amazing property manager/ staff. They have a text line which saved us on this trip as most of the appliances were broken upon arrival or on their last legs. The location is also good for ski resorts.
Cons: 4 appliances were broken upon our arrival and it took 3 days to get things back which changed our ability to cook. Did not have enough towels. The shower upstairs also has black mold so be careful of that. The shower curtain fell on my sister while she was showering. The dishwasher also wasn't working well so we had to hand wash our dishes. Also, do not expect shampoo and conditioner they only have 2 3 oz bottles so if you have hair that is insufficient.
Check out: Simple and effective.
Overall, thankful for the property managers who responded promptly to our requests and complaints when things were broken but If you want a vacation where you don't have to be on the phone with people trying to get things fixed I would not recommend this spot as we spent a lot of time trying to get basic amenities working.
Arazu K.
Aufenthalt von 7 Nächten im Dezember 2023
