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I was disappointed to hear about your concerns, especially since you never contacted us during your stay to report any issues. Had we been made aware of any problems, we would have addressed them immediately and done everything possible to make things right. We take great pride in our home and work hard to provide our guests with an excellent experience. What I find particularly frustrating is that we were never given the opportunity to address your concerns. I don't believe it's fair to leave a negative review of someone's property without first communicating the problems and allowing the owner a reasonable chance to resolve them. We certainly understand that issues can occasionally arise, and we are always willing to address them. However, we cannot fix problems we don't know exist. I would hope you would take that into consideration when evaluating your stay and the review you have left. Thank you, Kasey & Jim

So happy to hear you had a wonderful family vacation! Please reach out to us in the future for visits to Ocean City NJ or Marathon FL! We'd love to host you again!

Thank you so much for your review! We always love hearing that our guests had a great time! Please reach out again when visiting Ocean City NJ or Marathon FL! We'd love to host you again!

Thank you for your wonderful review of our home at the beach! It is very very much appreciated! Please keep us in mind for future travel!

Thank you Lauren for your wonderful review! We are so happy to hear that you and your family had such a great time! Making great memories are more important than ever this year! Please keep us in mind for future visits to OC! Have a great & healthy Holiday season!

Mary Ann We are so glad that you had such an enjoyable stay at our Ocean City NJ home! We try to make it as comfortable and relaxing as possible! Please reach out to us anytime you would like to visit OCNJ again! We are always trying to make upgrades every year to all our properties to ensure the best vacation experience! We know there are so many options of places to stay and we really appreciate you choosing us! Thank you Kasey & Jim

Rose We are so incredibly happy that you and your family had such a wonderful memorable time in Ocean City! Thank you so much for your raving review, it really means so much! Please keep us in mind for the future! Kasey & Jim

I am so sorry to hear that you had these issues as you never reached out to me to let me know. To my knowledge the cleaners were there, if you entered and the unit was not properly cleaned you should have reached out and I would have immediately rectified the situation. If I am not aware of a situation there is no chance for me to correct it. We take pride in our homes and strive for the best possible experience for all guests. As the listing states ‘all linens and towels are NOT provided, you are required to bring them or we can provide a linen rental service recommendation for you’ This is common practice with most rental homes especially Ocean City NJ. Again I apologize for any inconvenience that you experienced during your Holiday stay with us. Hopefully being with loved ones all together, happy and healthy overshadowed any issue you had. Jim and I strive to make all our guests’ stays as relaxing and memorable as possible. These homes are our vacation homes as well and we want everyone to be able to have the best time possible just as we do. Please feel free to reach out in the future for any visits to OCNJ and give us another chance to host you and your family. Best Kasey & Jim