Ganzes Ferienhaus

Geräumiges Poolhaus im Windsor Hills Resort!

Fotogalerie von Geräumiges Poolhaus im Windsor Hills Resort!

Pool
Speisen im Freien
Zimmer
Eigene Küche
Kinderbereich

Bewertungen

7,4 von 10.
Gut
5 Schlafzimmer5 BadezimmerPlatz für 10 Gäste

Beliebte Annehmlichkeiten

  • Pool
  • Whirlpool
  • Küche
  • Waschmaschine
  • Trockner
  • Kostenloses WLAN

Lerne die Gegend kennen

Auf Karte anzeigen
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪2 Autominuten‬
  • Place, Bonanza Golf and Gifts
    ‪3 Autominuten‬
  • Place, Island H2O Live!
    ‪4 Autominuten‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪35 Autominuten‬

Zimmer und Betten

5 Schlafzimmer (Platz für 10 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

2 Einzelbetten

Schlafzimmer 3

1 King-Bett

Schlafzimmer 4

2 Einzelbetten

Schlafzimmer 5

1 King-Bett

5 Badezimmer

Badezimmer 1

Badezimmer 2

Badezimmer 3

Badezimmer 4

Badezimmer 5

Weitere Räumlichkeiten

Küche
Spielbereich im Freien

Mehr zu dieser Unterkunft

Geräumiges Poolhaus im Windsor Hills Resort!

Dieses Haus bietet ein eigenes Badezimmer für alle 5 Schlafzimmer! Im Erdgeschoss finden Sie 2 Master-Suiten mit Kingsize-Betten sowie ein 3. Schlafzimmer mit 2 Einzelbetten. Im Obergeschoss befindet sich ein Zimmer mit 2 Einzelbetten und das andere mit einem Kingsize-Bett!

Jedes Schlafzimmer hat einen eigenen Flachbildfernseher!

Die voll ausgestattete Küche ist mit allem Notwendigen ausgestattet, um Ihre Lieblingsgerichte zu kochen. Die Küche ist auch mit einem Essecke Tisch mit 4 Stühlen ausgestattet, so dass es der perfekte Ort ist, um Ihren Morgenkaffee zu genießen!

Das Esszimmer hat Platz für 6 Personen und mit den 4 Stühlen am Küchentisch gibt es viele Sitzgelegenheiten für Ihre 10-köpfige Familie, um gemeinsam Ihre Mahlzeiten zu genießen!

Im Wohnzimmer finden Sie viele gemütliche Sitzgelegenheiten für die ganze Familie, um Ihre Lieblings-TV-Shows und Filme zusammen zu sehen, für jene Nächte, in denen Sie sich wie zu Hause fühlen möchten!

Wir wissen, dass es in Florida heiß ist und nach einem langen Tag voller Spaß in den Themenparks gibt es nichts Besseres, als nach Hause zu kommen und in den eigenen Pool zu springen! Es ist der perfekte Weg, um sich abzukühlen und zu entspannen!

Dieses Haus kommt auch mit einer großen Waschmaschine und Trockner und kostenlosem WLAN!

Optional Poolheizung ist verfügbar für $ 25 / Tag + Steuern. Wir empfehlen Ihnen, Poolreserve zwischen November und April zu buchen.

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr

Mindestalter für die Miete: 21 Jahre

Check-out vor 11:00 Uhr

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Kinder

Kinder (0–17 Jahre) erlaubt

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Veranstaltungen

Veranstaltungen sind nicht gestattet

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Haustiere

Keine Haustiere erlaubt

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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Unterkunftsnummer 1432972vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.

Zur Gegend

Kissimmee

Mitten in der Gegend Windsor Hills, einem Stadtteil von Kissimmee, befindet sich dieses Ferienhaus. Mystic Dunes Golf Club und Reunion Resort Golfplatz sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber shoppen geht, kommt hier auf seine Kosten: Altstadt und Flamingo Crossings Town Center. Du reist zusammen mit Kindern? Dann solltest du diese Attraktion nicht verpassen: Walt Disney World® Resort. Für viel Spaß sorgt sicherlich auch der Besuch einer Veranstaltung in dieser Arena: ESPN Wide World of Sports Complex.
Karte
Kissimmee, FL

In der Umgebung

  • Mystic Dunes Golf Club - 2 Autominuten - 1.1 km
  • Bonanza Golf and Gifts - 3 Autominuten - 3.1 km
  • The Mighty Jungle Golf Adventure - 4 Autominuten - 3.4 km
  • Island H2O Live! - 4 Autominuten - 3.1 km
  • Walt Disney World® Resort - 6 Autominuten - 5.5 km

Fortbewegung vor Ort

  • Bahnhof Kissimmee – 27 Fahrminuten
  • Flughafen Kissimmee Gateway (ISM) – 23 Fahrminuten

Restaurants

  • ‪McDonald's - ‬4 Autominuten
  • ‪Starbucks - ‬3 Autominuten
  • ‪Del Taco - ‬4 Autominuten
  • ‪Osaka Bay Buffet - ‬4 Autominuten
  • ‪Sickies Garage Burgers & Brews - ‬4 Autominuten

Häufig gestellte Fragen

Ist Geräumiges Poolhaus im Windsor Hills Resort! haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Geräumiges Poolhaus im Windsor Hills Resort!?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Geräumiges Poolhaus im Windsor Hills Resort!?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Geräumiges Poolhaus im Windsor Hills Resort!?

Check-out ist um 11:00 Uhr.

Wo befindet sich Geräumiges Poolhaus im Windsor Hills Resort!?

Dieses Ferienhaus für Familien in Kissimmee ist dank der hervorragenden Lage (Windsor Hills) nur 5 km entfernt von: Mystic Dunes Golf Club und Island H2O Live!. Ebenfalls in einem Umkreis von 10 km: Walt Disney World® Resort und Altstadt.

Bewertungen

7,4

Gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
9 von insgesamt 26 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
6 von insgesamt 26 Gästebewertungen haben eine Bewertung von 8 - Gut
4 von insgesamt 26 Gästebewertungen haben eine Bewertung von 6 - Okay
6 von insgesamt 26 Gästebewertungen haben eine Bewertung von 4 - Schlecht
1 von insgesamt 26 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

6,8/10

Sauberkeit

9,2/10

Check-in

8,6/10

Kommunikation

10/10

Lage

8,6/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Christin W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Perfect vacation home

This home was perfect for our family. Clean and just as described. It’s close to a lot of places, including Disney!
Aufenthalt von 4 Nächten im Juni 2019
Antwort von VrboOwner am 4. Aug. 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Verifizierte Bewertung

8/10 – Gut

Linda E.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Vacation

The property was very nice and clean.
Aufenthalt von 4 Nächten im Juni 2022
Antwort von VrboOwner am 23. Juni 2022
great guests
Verifizierte Bewertung

10/10 – Hervorragend

Angela C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Relaxing time!

The home was clean and the neighborhood was very safe.
Aufenthalt von 7 Nächten im Juni 2022
Antwort von VrboOwner am 3. Aug. 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Andre A.

Very Cozy House

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great, the only thing that we didn't like were the beds. They were way to soft.
Antwort von VrboOwner am 3. Aug. 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Verifizierte Bewertung

4/10 – Mangelhaft

Shelly S.

Gut: Check-in, Kommunikation und Lage

Second stay at this property

First stay two years ago, perfect. This stay was disappointing. Lots of weeds around the pool. Carpet not maintained well. But the most frustrating part is that the shower in one of the bathrooms would not get warm. They finally got a plumber out on our final day, only to have him show up with no notice and turn the water off while others in the home were showering.
Aufenthalt von 6 Nächten im April 2025
Antwort von VrboOwner am 30. Apr. 2025
Thank you for your honest feedback—I’m truly sorry this stay didn’t meet the standard set by your first visit. The issues with the pool area, carpet, and especially the shower and unexpected plumber visit are unacceptable. I’ll be reviewing this with the team to prevent similar situations moving forward. Your comfort is important, and I appreciate you giving us the chance to improve.
Verifizierte Bewertung

10/10 – Hervorragend

Dave A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

As expected.

Property was as expected.
Aufenthalt von 11 Nächten im März 2021
Antwort von VrboOwner am 3. Aug. 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Verifizierte Bewertung

4/10 – Mangelhaft

Tammy S.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit

Florida 23

The house and pool are beautiful. The management team very responsive. Unfortunately the house was not well cleaned, and we had an ant infestation that forced us to throw out food. The living room needs better seating to accommodate all the guests at one time. Great location, easy access to the parks- both Disney and Universal.
Aufenthalt von 7 Nächten im Mai 2023
Antwort von VrboOwner am 21. März 2024
Thank you for taking the time to share your feedback regarding your recent stay. We are genuinely sorry to hear about the inconveniences you experienced during your time with us. We regret that your experience fell short of your expectations. Please know that we take all feedback seriously and use it as an opportunity to improve our services.
Verifizierte Bewertung

6/10 – Okay

Elizabeth M.

Gut: Check-in und Lage

DISAPPOINTED HOT TUB GRANNY

We take short weekend vacations to enjoy a private pool and HOT TUB/SPA.... this one NEVER GOT HOT... we had a similar problem last year in windham resort, I paid for a heated pool because there was no hot tub and it never got hot! Time to try somewhere else!
Aufenthalt von 2 Nächten im Juli 2022
Antwort von VrboOwner am 22. Juli 2022
Please be advised that no charges was made to your card for pool heat. The spa is connected to the pool and runs on the same pump. As it is not a hot tub which is why we don't advertise as such. The heater will need to be on for the spa to get heated as well.
Verifizierte Bewertung

10/10 – Hervorragend

Jerrie W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Perfect Golf/Disney Location

Each bdr had it's own bath--perfect for all ages. Wonderful floor plan. TWO main floor mstr bdrms! A few spots on the carpet but "things happen". Hard to take care of between bookings. No tv/internet for a few days--but management tried to take care of it--not a big concern. If they'll have us we will book again next year! Loved the common area across the street. Pd for pool heat--never got warm enough for us seniors BUT the hot tub was wonderful. It really got chilly several days so I think the pool heater couldn't keep up, understandable. SEVEN seniors appreciated our "home away from home". Thank you!
Aufenthalt von 15 Nächten im Februar 2022
Antwort von VrboOwner am 3. Aug. 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Verifizierte Bewertung

8/10 – Gut

Jeniffer T.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Very centric and overall a good place to stay

The property was very centric. The design was very pretty and the house was very spacious. The security of the condominium is very tight so you feel safe. Pool was warn and very nice size. Some things we encounter.: The bed matressess needs to be updated, it was very uncomfortable to sleep in as the bed sink when you lay down more than a regular soft bed. You wake up with a lot of pain on your back. One of the toilets downstairs, the seat, need to be changed as its cracked and when you sit down it pinch you. The central AC vent needs to be clean. When you get inside of the property you can see the black dust on it. Overall it was a good place to saty with the family
Aufenthalt von 4 Nächten im Juli 2021
Antwort von VrboOwner am 19. Sept. 2021
Thank you for taking time to share with us your experience about your recent stay. While we are pleased with your positive comments about the property, I am sorry to hear that you encounter these issues during your stay. Once again, thank you for sharing your feedback. We are hoping you would be able to give us the chance to be able to redeem ourselves in the future.
Verifizierte Bewertung

6/10 – Okay

Ashley A.

Gut: Lage und Genauigkeit des Onlineauftritts

Did the job

We stayed 3 nights and were at Disney most of our stay. We have stayed in Windsor Hills multiple times in amazing houses. This is not what I would describe as amazing. Checkin was supposed to be at 4, they were not done cleaning till closer to 5. The day we checked out, my husband dropped us off at the pool while he packed up. Sometime right after 10, they changed the lock code and he couldn’t get back in. House was WAY over priced. It is spacious, but not kid friendly. For being a “Disney” house with 5 bedrooms, there is nothing for kids in this house. Not even plastic dishes. It did the job and was better than four kids being in a hotel room at Disney, but there is nothing special about this house. The garage isn’t even a game room or movie theater like most houses in the neighborhood. I was overall disappointed and felt like I paid way too much for this three night stay.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von VrboOwner am 10. Jan. 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Verifizierte Bewertung

4/10 – Mangelhaft

Blaine M.

Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit

Disappointed

Many of the beds had not been washed upon arrival. The property only provides one load of laundry soap which we quickly used to watch some bedding. We called the property manager and they failed to assist satisfactorily. Dishes and silverware was put away dirty and all had to be washed again. The property manager must count your nights and then provides one dishwasher soap per day. The home is Ill equipped with necessary items to maintain cleanliness and as a result needs a deep clean everywhere. Flooring is dirty and worn, limited towels and supplies. Community pool passes were not at the home upon check-in. Good location. Maps tries to enter and exit at owner gates where you do not have access. Close to Disney. Pool was cold the first couple of days and was very warm on day three. Holes in the pool netting let in leaves into the pool and a small snake one evening.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von VrboOwner am 6. Jan. 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Verifizierte Bewertung

4/10 – Mangelhaft

Angela B.

Gut: Sauberkeit, Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts

Non working pool

I initially booked at Windsor Hills because it’s a nice property and I previously booked there before with no issues but to drive 1200 miles from Michigan all the way to Florida and get to the property and there’s no water in the pool was very dissatisfying. I reached out to the property manager about the situation which they stated someone will come and take a look at the pool to see what was going on and no one ever showed up, which I think that they were already aware of the situation because all the pool toys were in the garage instead of at the pool. I feel as if this was false advertisement. And that the pool has been down for some time and no one gave me a call or gave me the choice to book another house due to the pool not being assessable as it advertised on Vrbo. An to only offer me a refund 299 for my stay is unacceptable. I will be reaching out to the better business bureau for false advertisement because I don’t appreciate driving all that way to get there and is not what I expected. An then to offer me the day of check-in to book another home somewhere else which I think that option should have been offered to me ahead of time before I fully paid for this booking, which I know the property knew the pool was not assessable. The only reason why I chose this property is because I stayed at this exact address once before and everything was perfect. The first time around can’t say that about this current stay. Very dissatisfied the is the main reason I booked here
Aufenthalt von 3 Nächten im Februar 2025
Antwort von VrboOwner am 27. Feb. 2025
It’s completely understandable why you’d be upset—driving all that way only to find out the pool was unusable is beyond frustrating, especially since the pool was a key reason for booking. The lack of communication beforehand and the inadequate response once you arrived make it even worse. We sincerely apologize for this.
Verifizierte Bewertung

8/10 – Gut

Patricia R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great vacation

The property was very nice, it is more catered to older, not really complaining but not much to do at the house but swim and hot tub, would suggest a couple of games(pool table, Foos ball, air hockey even darts) in the garage because that is alot of space that isn't being utilized. The house could use some general maintenance9 and up grading, furniture in the family room was not comfortable but the beds were like heaven. Definitely would go back.
Aufenthalt von 7 Nächten im April 2022
Antwort von VrboOwner am 25. Mai 2022
great guests
Verifizierte Bewertung

8/10 – Gut

Maura R.

Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts

Wonderful home for a family vacation

We loved that each bedroom had its own bathroom. The place was in the perfect location. It was clean, the beds were comfortable. Would have liked more supplies like towels, garbage bags, dishwasher soap, paper towels, etc.
Aufenthalt von 5 Nächten im März 2022
Antwort von VrboOwner am 12. Mai 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Ryan M.

Perfect location with great customer service!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I had a blast. It's always tough finding a good vacation rental near Disney World for 10 people, but this house had enough space for all of us and then some. We had a small issue with the hot tub and the owner was so quick to help out and sent someone over right away. It was such a pleasure, clean, and perfect for our stay!
Antwort von VrboOwner am 18. Mai 2022
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Verifizierte Bewertung

10/10 – Hervorragend

Cristin P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Enjoyed our stay

This property was very spacious and served our needs well by being close to all of our activities. The weather was quite chilly during our visit so we only used the pool and hot tub once. When we arrived at the property there was a maintenance person fixing the screen over the pool.
Aufenthalt von 9 Nächten im Januar 2022
Antwort von VrboOwner am 13. Mai 2022
We are happy you enjoyed your stay. We look forward to having you here again at Casiola.
Verifizierte Bewertung

6/10 – Okay

Shayla C.

Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice Home

This house was nice. It's really missing upgrades in order for it to be listed as beautiful. The house is screaming to be upgraded!!! I enjoyed my stay, but was missing the up to date feel. Needs new appliances, tables, chairs, carpet, rug, bigger TVs, mattresses etc. Get rid of the old and bring in the new...this house would be 5 stars. Overall, it took care of our needs and the staff responded timely to our requests. Please update the house!!!
Aufenthalt von 4 Nächten im November 2021
Antwort von VrboOwner am 14. Dez. 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Andrea K.

Great House and Experience!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this house! After reading reviews we weren’t sure what to expect but the house was spacious, clean and had everything that we needed for a week visiting Disney! The community was excellent and we enjoyed havcunf the extra space for our family. We went with my parents and my husbands parents and our two kids and it was the perfect layout! Would stay again!
Antwort von VrboOwner am 10. Mai 2022
Hi Andrea - We’re very grateful for customers like you and hope you stick with us for years to come!
Bewertung von einer Partner-Website

4/10 – Mangelhaft

Chrystal L.

Disappointing experience.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We rented through Marriott Homes & Villas expecting Marriott quality. Unfortunately, it was not. It began with scratchy 200 thread count sheets, no bath mats, wobbly table & chairs, and included an ant infestation. In addition, the pictures of the house (including the one that accompanies this request for a review) show two pool lounge chairs. These were not at the home when we were there. I called Casiola and asked for chairs (as this was a major reason I booked this house during COVID) and told there was nothing they could do. *Ants in bathroom.*Dead **** roaches (2) on floor of bathroom*Shower head only had about 30/55ish jets working at very low pressure*AC was inconsistent; comfortable to hot very quickly*Pool/hot tub heat. Non existent until monday afternoon. Through the rest if the week, pool got progressively hotter, to the point that on friday it was way too warm. The pool was 94. That temp was recorded early morning and after several storms. Hot tub temperatures should be 95 degrees +.*Pool nor hot tub was cleaned before our check in; dirt on pool and tub floor. Water was not clear, needing chemical check. Magically the dirt disappeared Wednesday, and both the pool and hot tub had been treated---the water was clearer. *4 Hot tub jets--1 was functional, 2 were barely spurting bubbles, and 1 was essentially non- functional.*Living room couch was well past its life of usefulness, very poor condition.*Lack of lounge chairs poolside.*The fridge froze items. And the freezer was just freezing. *Icemaker did not keep up with demands, even though I was the only person who utilized drinks with ice-- say this to mean I like as much as possible with my beverage instead of normal amount of ice.*Dining table is unstable. At least one of the chairs has a very loose leg which needs repair.*Tiled floors throughout bathrooms and entry fr
Antwort von VrboOwner am 11. Mai 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Bewertung von einer Partner-Website

8/10 – Gut

Tariq A.

Other than checkin process the stay was great.

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The checkin process was a disaster. Except for the checkin process the overall stay was very good.
Antwort von VrboOwner am 10. Mai 2022
Thank you so much for the feedback, we are happy to hear you enjoyed your stay with us! We look forward to hosting you and your family again soon!
Verifizierte Bewertung

2/10 – Ungenügend

TANISHA T.

Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts

Terrible

The house was FILTHY! There were bugs everywhere. There was food under the washroom sink. The rug in the front was DIRTY. The pool was DIRTY!!! We called to get the situation rectified and constantly was lied to. We were promised that an exterminator and cleaning service would come out the next day and it never happened. We called CONTINUOUSLY and got the run around. We will never book with Casiola Again
Aufenthalt von 3 Nächten im Juni 2021
Antwort von VrboOwner am 29. Sept. 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Verifizierte Bewertung

8/10 – Gut

Peter V.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit

It was a good experience

Just needed to be a little cleaner
Aufenthalt von 3 Nächten im Februar 2021
Antwort von VrboOwner am 4. Apr. 2024
Thank you for sharing your valuable feedback. We will do our best to keep on improving ourselves to meet our guests’ satisfaction. We hope to welcome you again soon.
Bewertung von einer Partner-Website

6/10 – Okay

Leidy R.

Poor

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My experience wasn’t that great and the service was bad I waited two days in half for my heating pool to work and 24 hours just for someone to come check it money was refund it but we hardly use the pool because it was freezing. We had bad Internet connection.
Bewertung von einer Partner-Website

4/10 – Mangelhaft

Fred P.

Underwhelmed

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Paid for a month's stay to enjoy the entire property and the pool was unusable for 25 of the thirty days. Pool maintenance occurred the day before our departure.Property was not clean and there were a list of maintenance issues that needed to be addressed.Property was NOT clean.Staff and management were professional and as helpful as they could be.

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