2/10 – Ungenügend
Jason V.
9. Apr. 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Do Not Book!!
This “updated” beach condo was anything but updated. Poor lighting, rickety furniture, master bedroom mattress was ancient/hard as concrete, tacky/cheap decor throughout with several window blinds missing. The condo was ill equipped with less than the bare necessities. The condo was dirty and we had to request someone to come clean it again along with requesting an exterminator for roaches. The cleaning staff was responsive to our concerns however the front manager seemed put out when issues were brought to her attention and had limited customer service skills. This building is very old (there was exposed wiring on our balcony) and parking was a nightmare. The construction crew was literally right next to our window and you couldn’t sit outside on the balcony. While construction and limited parking were mentioned in the description they were less than truthful about the impact it would have during our stay with only one parking space per condo. If the pricing of the condo accurately reflected the accommodations (or lack thereof) our expectations would’ve been tapered. We’ve never had an issue before and feel completely taken advantage of with zero effort by management to make things right. The only positive was the view (minus the live wires sticking out of the wall) however, you could only enjoy it in between construction hours.
Jason V.
Aufenthalt von 7 Nächten im März 2024
