6/10 – Okay
Adriene T.
19. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
View was Great, Beds Horrible!
The pictures of this condo must be original because looks a lot nicer and newer in pics than in person.
All furniture was very old and worn out. Wasn’t the most comfortable. The king bed was terrible! As much as it costs to rent this place they should be able to afford investing in a comfortable mattress. It was very old and worn out. Left side of bed closest to bathroom was worse than other side. It bowed on both sides.
The Other bedroom mattresses were very uncomfortable as well. I can deal with furniture being uncomfortable but a bed I always look forward to being comfortable especially with the cost you have to pay to stay.
The balcony view was absolutely beautiful and favorite part of the condo. We traveled with 7 adults and 4 kids and had plenty of room. Loved that we all had our own bathrooms with showers plus a bonus bathroom and shower.
The ice maker didn’t work so maintenance came out and fixed the next afternoon.
Was very disappointed that the splash pad wasn’t open yet. The front desk said their grand opening wasn’t until end of month. Would have been nice to know before booking. Pictures showed splash pad and was one of reasons why booked at Phoenix II but didn’t say anything about not opening til summer 2024.
The water slide wasn’t open and front desk said maintenance forgot to open it. Few days later it was closed.
Putt-putt course was also closed.
Was very disappointing for features that made us book weren’t even available for us to use.
Adriene T.
Aufenthalt von 7 Nächten im Mai 2024