6/10 – Okay
Marco K., Berlin, Germany
13. Aug. 2018
Tolles Haus mit kleinen Mängeln
A beautiful very large house to feel good! Spacious rooms, good air conditioning, a very nice pool with garden! Beautiful quiet area with golf course. I can recommend the house in any case.
Unfortunately, there were several misunderstandings, so 2 point deductions. The owner did not give us any information on how to get in the house until we were almost arrived (we had six hours drive). When we arrived, the house was not cleaned and the beds were not tidy, no clean towels. No cooking pots (we bought two), no kettle, the toaster did not work. The W-LAN did not work. The pool was dirty. The grill did not work, a part was broken (we also bought a new gas bottle, also at our expense as the cooking pots). Thankfully, everything was handled very quickly by the caretaker through several phone calls, thank you very much! The garden furniture is dirty and unstable. Finally we were told, we would have checked in too early and would have stayed there a day too long, but that was not true and we showed the exactly booked period by e-mail from the owner. All contact between owner and caretaker must definitely be improved here!
Marco K.
Aufenthalt von 8 Nächten im Juli 2018
