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6/10 – Okay
Roselyn H.
3. Juni 2025
Average
We want to thank you for acting quickly to our emergency needs at the time of our visit. We made the best of it which the house was not as pictured. Before renting I asked agent to be able to see property before bringing in my family to see if everything was okay and I got a response we don't have coverage for anyone to go. Anyways the house on bottom smelled HORRIBLE not even safe for kids to enter. Smelled like they had sprayed for bugs couldn't even have anyone stay in that unit. Roaches everywhere it was disgusting. Top rooms AC was out was super hot in it. Not to mention the pool.. looked like it hadn't been serviced in some time. Coming from a pool owner it was just gross. Had to take my family out to beach park to actually enjoy some water time. Never again with this home worst experience ever!!! Other than the home customer experience was excellent.