4/10 – Schlecht
Dianna T.
15. Apr. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Girls' Trip
Cons: BEWARE. You do not deal with an owner. You deal with Liquid Life Vacation Rentals, and they are TERRIBLE. They did not respond to email requests prior to check in. I had to call them. They give false information on the phone so be sure you get the name of who you talk to. They send emails with conflicting information. Our check in email a month before arrival said check in was at 3:00pm so we made travel arrangements based on that. The week of arrival they sent emails and texts that indicated check in was at 4:00pm. I called and spoke to management and was told management changed in January and they were still sorting things out, meaning they weren't responsible for the incorrect email that was sent in March. They advised us to schlep our luggage to a nearby restaurant or arcade until 4:00pm. On the arrival day, I received an email and text that we could check in at 3:00pm. The door codes DO NOT work even 1 minute before your arrival time so don't bother trying. One of the bathrooms had no linens and they didn't bring more until the next day so check that upon arrival.
Pros: The Oasis is a great property. We have stayed there as a group many times. The condo is huge. The beds are comfortable. The couch needs to be replaced. The beds need blankets and some throw blankets in the living room would be nice.
Will NOT rent another condo at this property if it is managed by LIQUID LIFE.
Dianna T.
Aufenthalt von 3 Nächten im April 2024
