10/10 – Hervorragend
judy b.
30. Aug. 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Thank you for a wonderful week at the Twin Coho! It’s a beautiful, spacious house with an amazing view. We loved it. We do have one suggestion for improving your guests’ overall experience: please provide some instructions and clear expectations for use of the house’s televisions. (The existing instructions found in that white info binder are out of date and irrelevant to the current setup).I realize that general procedures for using TVs in rental homes is probably common knowledge among young people, but several of the folks in our group are older people who have little to no understanding of how streaming services work, let alone streaming services in someone else’s house.In addition to providing clear, printed documentation about available television services, I also recommend placing the televisions in some type of “guest mode” while renters are occupying the house. Doing so would prevent the homeowner’s account from being charged for a guest’s purchases, unintended or otherwise. I am the youngest of my group, and yet even my knowledge of how streaming works is fairly limited, so such confusion seems likely to recur. That said, I’m sure that clearer instructions posted at the house – along with security measures restricting access - will help prevent future mishaps. Thank you again and best regards!
judy b.
Aufenthalt von 7 Nächten im August 2025
