8/10 – Gut
Patrick S.
29. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Overall great place with some issues
Let me start by saying we enjoyed our stay in the condo. Where we encountered issues is with the hot tub on the balcony. The hot tub was not operational, this was not disclosed to us before our stay. This resulted in several visits by maintenance several times a day. On two occasions, the maintenance people left our door open to the public in our absence. I spoke to one of the maintenance folks, and expressed our concerns by the fact that they left our door open. I explained to him that this is very dangerous and they needed to be more careful when leaving the unit. He was apologetic however the same day they left the door open again to the public. This is very concerning due to the fact that my wife and my friends wife were in that unit alone at times. Also of note, the carpet in the master bathroom floor, was filthy, it had toothpaste stains, as well as other unidentified stains all in it. Also, the towel rack on the left-hand sink in the master bathroom fell off the wall when I placed a towel on it. Lastly, the jacuzzi tub in the master bedroom would start a self cleaning cycle that is extremely loud at 2 AM and again at 4 AM. This scared us awake 2 nights in a row. Why for some inexplicable reason would they program the tub to do this at these hours? This sleep interruption was disruptive to our vacation rest.
Patrick S.
Aufenthalt von 5 Nächten im April 2024
