Ganzes Ferienhaus

Komfortables Stadthaus am See mit privatem Whirlpool, Aussicht - in der Nähe von Skigebieten!

Fotogalerie von Komfortables Stadthaus am See mit privatem Whirlpool, Aussicht - in der Nähe von Skigebieten!

Terrasse/Patio
Zimmer
Wohnbereich
Wohnbereich
Wohnbereich

Bewertungen

8,4 von 10.
Sehr gut
3 Schlafzimmer3+ BadezimmerPlatz für 8 Gäste

Beliebte Annehmlichkeiten

  • Whirlpool vor Ort
  • Garagenstellplatz verfügbar
  • Küche
  • Wäscheservice
  • Grill
  • Terrasse oder Patio

Lerne die Gegend kennen

Auf Karte anzeigen
Silverthorne, CO
  • Place, Blue River
    ‪1 Gehminute‬
  • Place, The Raven At Three Peaks
    ‪18 Gehminuten‬
  • Place, Skigebiet Breckenridge
    ‪21 Autominuten‬

Zimmer und Betten

3 Schlafzimmer (Platz für 8 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 großes Schlafsofa

Schlafzimmer 3

1 Queen-Bett

Schlafzimmer 4

1 Einzelbett und 1 Doppelbett

3 Badezimmer, 1 Gäste-WC

Badezimmer 1

Badezimmer 2

Badezimmer 3

Badezimmer 4

Weitere Räumlichkeiten

Terrasse oder Patio
Küche
Separater Essbereich
Garten
Essbereich

Mehr zu dieser Unterkunft

Komfortables Stadthaus am See mit privatem Whirlpool, Aussicht - in der Nähe von Skigebieten!

Silverthorne-Heiligtum

Unser Kalender wird in Echtzeit aktualisiert und unsere Nachttarife werden genau angezeigt. Geben Sie einfach Ihre gewünschten Daten ein und klicken Sie auf "Jetzt buchen!"

Machen Sie dieses Stadthaus am See in Silverthorne mit drei Schlafzimmern zu Ihrem zweiten Zuhause für Ihren nächsten Kurzurlaub in den Bergen. Freuen Sie sich auf einen privaten Whirlpool, hervorragende Annehmlichkeiten im Haus und einen herrlichen Blick auf den See, das Tal und die Berge. Sie haben auch einfachen Zugang zu mehreren erstklassigen Skigebieten!

Sie sind zwei Meilen von Silverthorne entfernt, wo Sie einkaufen und essen können, und weniger als fünf Meilen vom Dillon Reservoir, wo Sie Paddleboard, Kajak, Boot und Fisch fahren können. Erkunden Sie die Gegend mit einem Leihrad, zu Pferd oder mit einem Heißluftballon aus einer ganz neuen Perspektive. Im Winter können Sie in Keystone (16 km), Copper Mountain (21 km), Arapahoe Basin (24 km) oder Breckenridge (27 km) Skifahren und Snowboarden von Weltklasse genießen.

Machen Sie es sich zu Hause am Gaskamin gemütlich, während Sie Filme auf dem Flachbild-Kabel-TV mit Blu-ray- / DVD-Playern ansehen, oder wählen Sie ein Spiel aus der Auswahl für Kinder und Erwachsene. Hören Sie Ihre Lieblingsmusik mit der Stereo / iPod-Dockingstation und surfen Sie im Internet mit kostenlosem WLAN, um Restaurants in der Nähe zu finden. Wenn Sie Lust auf einen Aufenthalt haben, finden Sie in der voll ausgestatteten Küche und im Gasgrill alles, was Sie für köstliche Mahlzeiten benötigen, die Sie im sonnigen Speisesaal oder auf der Terrasse genießen können. Und dank der hauseigenen Waschmaschine / Trockner können Sie leicht einpacken. Sie haben auch Zugang zu einer Anlegestelle und der private Whirlpool ist der perfekte Ort, um Ihren Tag zu beenden und sich zu entspannen.

Buchen Sie dieses Haus noch heute und bereiten Sie sich auf Ihren erholsamen und erholsamen Urlaub in Silverthorne vor!

Parkhinweise: Das Parken ist in der Garage oder an einer der beiden Stellen links neben dem Gerät möglich.

Vollkaskoversicherung: Die Gesamtkosten Ihrer Reservierung für diese Unterkunft beinhalten eine Gebühr für die Vollkaskoversicherung pro Nacht ("Management"), zuzüglich Steuern, falls zutreffend ("Vollkaskoversicherung"). (Bei Aufenthalten von 28 Nächten oder länger kann ein Rabatt gewährt werden, sofern dies zulässig ist.)
Die Schadensversicherung deckt bis zu 2.000 US-Dollar für versehentliche Schäden am Eigentum oder dessen Inhalt (wie Möbel, Einrichtungsgegenstände und Geräte), sofern Sie den Vorfall vor dem Auschecken dem Gastgeber melden. Die Gebühr für die Schadensversicherung macht eine herkömmliche Kaution überflüssig.
Weitere Informationen können vom "Mietvertrag" auf der Checkout-Seite heruntergeladen werden.

Eigentum-Erlaubnis Identifikation: A6509381D

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Zur Gegend

Silverthorne

Dieses Ferienhaus in Silverthorne liegt in den Bergen und direkt am Wasser. Skigebiet Keystone und Skigebiet Breckenridge sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber shoppen geht, kommt hier auf seine Kosten: Main Street. Du möchtest deinen Aufenthalt in der Stadt mit dem Besuch eines spannenden Events oder einer Sportveranstaltung aufpeppen? Dann schau doch einmal hier vorbei: Silverthorne Recreation Center. Perfekte Voraussetzungen für einen unterhaltsamen Abend bietet diese Location: Dillon Amphitheater. Erobere die nahe gelegenen Pisten beim Skilanglauf und beim Snowboarden oder versuche dich an anderen Wintersportarten wie Eislaufen und Schlittenfahren.
Karte
Silverthorne, CO

In der Umgebung

  • Blue River - 1 Gehminute - 0.1 km
  • The Raven At Three Peaks - 18 Gehminuten - 1.6 km
  • Skigebiet Keystone - 14 Autominuten - 18.6 km
  • Skigebiet Breckenridge - 21 Autominuten - 29.4 km
  • Main Street - 21 Autominuten - 29.4 km

Fortbewegung vor Ort

  • Flughafen Rocky Mountain (BJC) – 88 Fahrminuten

Restaurants

  • ‪McDonald's - ‬5 Autominuten
  • ‪Starbucks - ‬6 Autominuten
  • ‪Wendy's - ‬4 Autominuten
  • ‪Chipotle Mexican Grill - ‬4 Autominuten
  • ‪Angry James Brewery - ‬4 Autominuten

Bewertungen

8,4

Sehr gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
25 von insgesamt 48 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
13 von insgesamt 48 Gästebewertungen haben eine Bewertung von 8 - Gut
3 von insgesamt 48 Gästebewertungen haben eine Bewertung von 6 - Okay
4 von insgesamt 48 Gästebewertungen haben eine Bewertung von 4 - Schlecht
3 von insgesamt 48 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

8,6/10

Sauberkeit

8,8/10

Check-in

7,0/10

Kommunikation

10/10

Lage

8,8/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Alice S.

Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We enjoyed the accommodations and the hot tub!
Aufenthalt von 2 Nächten im Juli 2025
Verifizierte Bewertung

6/10 – Okay

Richard S.

Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
I did not get any response after messaging the host. Lock box code did not work, called Vacasa and they said someone local would contact me and they never did. No code provided for hot tub lock. Listing said they had a gas grill and there was no gas grill.
Aufenthalt von 4 Nächten im März 2026
Bewertung von einer Partner-Website

10/10 – Hervorragend

Kassie F.

Silverthorne rental

Nice home, great view of the mountains, very close to town, and host is communicative.
Verifizierte Bewertung

10/10 – Hervorragend

Brent C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Silverthorne Sanctuary

Very pleased as this property met or exceeded as advertised. Beautiful surroundings, quiet, walking trails, and convenient to ski resorts. My group of 3 would stay here again. Thank you!
Aufenthalt von 4 Nächten im Februar 2024
Verifizierte Bewertung

10/10 – Hervorragend

Garrett Y.

Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Place

The location is incredible and the unit was very clean. The biggest issue was the heat was not on at all when we got there so it took about 24 hours to get to temp. Other than that it’s a great place to stay.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von VrboOwner am 21. Juni 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
Bewertung von einer Partner-Website

8/10 – Gut

Shannon L.

Nice stay

Could use updated windows and shades and was somewhat dirty but overall nice for the price this time of year. Close to town but not in town. Hot tub was nice and beds were comfortable. Hot tub service person showed up unannounced and booking Kate check out didn’t get communicated to cleaners as they showed up early and weren’t aware of the late checkout. Would stay again.
Antwort von VrboOwner am 20. Nov. 2023
Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
Verifizierte Bewertung

8/10 – Gut

Elliott R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful space, not enough hot water

Great home but the hot water definitely needs a lot of time to warm up. Unfortunately there was not enough hot water to heat up the large jacuzzi bath in the main bedroom. Outside of the water issue though, the property was perfect for our needs.
Aufenthalt von 3 Nächten im Februar 2025
Verifizierte Bewertung

8/10 – Gut

Emily B.

Great location, great layout

The pictures are exactly what you get here! An easy to access location, three well furnished bedrooms, each with their own bath, and a great hot tub! I’m knocking off one star as, true to previous reviewers, the rugs were worn and not that clean, and the hot tub lib is broken such that it took two adults to open. The fireplace was also under repair during our stay, which was a bit of a disappointment. All that to say I would certainly stay here again if looking for a place in Silverthorne.
Aufenthalt von 2 Nächten im März 2019
Antwort von VrboOwner am 21. Juni 2023
We are sorry to see you experienced some disappointments. The owner is not interested in replacing the rugs or hot tub cover at this time, but we are working on the fireplace. Thank you!
Verifizierte Bewertung

8/10 – Gut

Sandy B.

Comfortable and Great Location

We enjoyed our stay. The condo is clean and comfortable and close to day trips to Breckenridge, white water rafting and more. The front stoop and the back patio was full of cobwebs and dried leaves, etc. and likely hadn’t been used yet this year, so whomever cleans betweens stays should pay attention in cleaning those areas off. We tried to clean some of it, and maybe put a citronella candle on the table to help with bugs. Overall, the inside was great. My only suggestion would be adding a small table in front of the couch that faces the fireplace would give you a place to set a drink. There is a beautiful path alongside the blue river that you can walk which is behind the condos on the opposite side. Bring your camera because there are some beautiful views!
Aufenthalt von 4 Nächten im Juni 2018
Antwort von VrboOwner am 21. Juni 2023
The outside areas are scheduled for a thorough cleaning, and we will suggest a coffee table to the owner. Thank you!
Verifizierte Bewertung

4/10 – Mangelhaft

M W.

Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts

Owned by Investor, not on par with VRBO standards

Extremely horrible experience not on par with what we expect and have experienced at VRBO. Water heater functioned 40% of the time, Hot tub needed to be reset every morning so it is ready after skiing, AI management communication responses are worthless as the local team does not exist, No BBQ Grill even though listing says one onsite - had to buy one, pillow cases wrong size for pillows, no pizza pan, Living Rm Remote took 3 remotes to do basic functions, no covers for frying pans that are well past their prime, we left the normal sized spoons, outside patio / hot tub overhead light barely puts out 50 lumens, garage barely fits a Yugo and parking is very limited.
Aufenthalt von 7 Nächten im März 2025
Antwort von VrboOwner am 28. März 2025
Thank you for your feedback. We sincerely apologize for the issues you have encountered during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
Verifizierte Bewertung

6/10 – Okay

Jodi B.

Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts

Family vacation

Overall the house was adequate and clean. But a few appliances had trouble for us. The washer did not spin out the clothes so I had to hand wring them out before drying. The grill had a full propane tank but we couldn’t ever get it opened and working. The microwave tray table didn’t turn. And only 1 of 3 shower heads worked. All somewhat minor things but a tad frustrating.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von VrboOwner am 3. Aug. 2023
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
Bewertung von einer Partner-Website

8/10 – Gut

Michael K.

Nice quiet and clean location, but a little far from the heart of Summit County life

This townhouse was fairly well appointed except there is no gas grill (i think it's an HOA thing). There are 3 upstairs bedrooms and each as their own bathroom. The inside and hot tub were also clean. The view of the pond and Gore range from the backyard and hot tub are great, but you are very close to neighbors on both sides. Also, people will fish in the pond during the summer. So your privacy may not be so great. My only annoyance was the keyless electronic lock on the front door and the garage door controls. It took awhile to figure out how to lock the front door (There are no directions inside the house or on any online checkin docs). The garage door only closes if you manually hold it down until it reaches the bottom. I could not figure out how to close the garage using the outside keypad.
Aufenthalt von 3 Nächten im Juni 2024
Verifizierte Bewertung

4/10 – Mangelhaft

Bradford B.

Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts

Nice Property, but a few key things ruined our time

The property is centrally located with great access to skiing and Silverthorne. We went with Vrbo instead of a hotel b/c: 1) we wanted to save money on food and planned to eat in, and 2) we planned to pack light and do laundry. Issue 1. Hot tub. On first use, we found the water disgusting and it smelled like mildew. The floating chlorine holder was completely empty and the seating area was green and felt slimy. The jets quickly produced gunky foam. I texted Vacasa (the manager). They got someone out the next day. Tub was still a little green and definitely a lot of chlorine, but they did address the issue. Issue 2. Clothes Washer. We discovered the washer agitator and spin cycle was broken after running through two loads that got soap into the clothing, but never got it out (itchy!) Also, the dryer vent was disconnected, so the whole condo was fogging up. Vacasa uses a text system to manage issues. Every time I texted for an update, they promised an immediate reply. But no update ever arrived. At one point, they told me they escalated to the Regional Manager. No one ever called, the issue never got fixed, and there was never any accommodation offered. We ended up doing our laundry by hand.
Aufenthalt von 6 Nächten im März 2024
Antwort von VrboOwner am 2. Mai 2024
We are disappointed to read that your recent experience was not satisfactory. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Stephanie E.

Colorado Escape

Silverthorne is such a beautiful place to stay! My family enjoyed the the amazing restaurants, shops and scenery! The house was also very clean, spacious and cozy with an amazing view!! Thank you for being apart of our Colorado Escape!!
Aufenthalt von 3 Nächten im Dezember 2022
Verifizierte Bewertung

10/10 – Hervorragend

Stacey G.

Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts

Silverthorne

Nice place, beautiful views, clean and had plenty of towels and kitchen amenities. Beds were comfortable. Quiet neighborhood and next to walking trail along the river. Easy drive to surrounding cities. Nice golf course.
Aufenthalt von 6 Nächten im Juni 2022
Bewertung von einer Partner-Website

8/10 – Gut

Ron K.

Silverthorne Sanctuary

Spacious and clean. Kitchen well supplied. Hot tub in nice shape. No Kleenex provided. Could use an upgrade in water service. If shower was running, barely any water would come out of kitchen sink and of course with three showers you would have to time things carefully. No shovel on site which was odd.
Aufenthalt von 6 Nächten im März 2022
Antwort von VrboOwner am 11. Juli 2023
Thank you for taking the time to review your stay with us, we hope that you had a great stay! kleenex is not one of the paper products we supply in our starter kits. We apologize for the issues with the water pressure and the inconvenience it caused. We understand it is frustrating. We look forward to welcoming you back for another wonderful getaway in the future! Thank you!
Verifizierte Bewertung

10/10 – Hervorragend

Steve C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Stayed with friends for Pond hockey tournament

Myself and 5 buddies stayed here for the Silverthorne pond hockey tournament. Unfortunately they moved the tournament from the lake outside the condo to Dillon Marina. The condo was great, snow removal was done immediately and it fit all six of us easily..
Aufenthalt von 4 Nächten im Februar 2022
Verifizierte Bewertung

8/10 – Gut

Luke T.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Average

Lacked towels and kitchen supplies otherwise was great
Aufenthalt von 3 Nächten im Januar 2022
Verifizierte Bewertung

10/10 – Hervorragend

Kelli P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful location, with stunning views.

Beautiful location, with stunning views. Perfect for families.
Aufenthalt von 4 Nächten im Januar 2022
Verifizierte Bewertung

10/10 – Hervorragend

Ray'Lee P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Stay

The property was very clean. We had difficulty with the hot tub, but I reached out and they communicated with me every day until we were able to get a solution. We also had a power outage that was county wide due to a storm, and Vacasa was very helpful in navigating through that and keeping us updated. Thankfully it only lasted a couple of hours. We would definitely stay again.
Aufenthalt von 5 Nächten im Dezember 2021
Verifizierte Bewertung

2/10 – Ungenügend

terrelle w.

Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation

Bad communication, Bad management, Bad customer service

We've stayed in Silverthorne Colorado several times over the years and been very happy with the accommodations and the cost. We have never before done business with either VRBO or VACASA. If you ever rent through VRBO, ensure you have contact and direct communication with the property host before you ever leave home. If your property host is VACASA, don't waste your time asking for early check in/ late check out (even when the cleaning and maintenance crews don't stage the property before your arrival). Insist that a representative from the host meet you at the property and perform a walk thru before you take possession. Demand instructions for all devices (heat, hot water, hot tub, coffee maker, etc.) Be sure all amenities are in place (towels, washcloths, dish soap, laundry detergent, working toilet plunger, etc.). Be sure all blinds, doors, locks, TV, internet, DVD player are working and they've explained how to use them. Be sure you are comfortable with 'on demand' whole house hot water. (I've seen it used successfully in a bathroom but never for a whole house. You'll either be scalded or freeze). Don't be afraid to walk away if they balk, because there is no chance they will refund any of their portion of the money when things aren't right. COVID is no excuse for VRBO's and VACASA's zero star rating on this property. At first they refused to reimburse the Hot Tub fee, insisting that it was working before out stay was complete (they finally got it running the last night of our stay.) We requested we be reimbursed for one of our three nights stay. They refused, insisting that reimbursement of the cleaning fee and the hot tub fee was close to the cost of one night. My wife and I are retired seniors on a fixed income and feel we've been victimized by money hungry vendors intent on using COVID as an excuse not to perform adequate services.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von VrboOwner am 21. Juni 2023
Terrelle, we are sorry that you were unhappy with your visit. We are currently unable to offer early check-in. We post our check-in and out times on our listing so that guests can be prepared for their visit. If guests have any questions or concerns we are available 24 hours a day and happy to assist. We appreciate that we were able to work with you for resolution and hope the compensation offered helped to offset any frustrations. We hope to have the opportunity to impress you in the future.
Bewertung von einer Partner-Website

8/10 – Gut

Jamie W.

Great location

The home was nicely furnished, bathrooms were clean, beds were firm but comfortable. Plenty of dishes and silverware. The small lake was fun for the kids to fish. They caught trout. (Catch and release only and no live bait). There’s an osprey nest across the road and they can be seen fishing in the lake too. Giving only 4 stars because there were a few things that could be better, like providing a broom and dustpan, paper towels, more than one kitchen towel, no laundry detergent for check out, poor water pressure in 2 of 3 showers. I would stay here again, these were very minor issues.
Antwort von VrboOwner am 21. Juni 2023
Hi Jamie! Thank you for taking the time to leave us this review! We apologize that a few details were lacking upon your arrival. Since your departure, we have had a broom and other cleaning essentials added to the home! We have also passed along your comments regarding the water pressure to our local staff to see if there's a way that we can address that for the enjoyment of future guests. We do hope that we see you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Rick G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Awesome place

Great place to stay for skiing
Aufenthalt von 3 Nächten im März 2021
Verifizierte Bewertung

10/10 – Hervorragend

Damian H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Wonderful stay

My wife and I had a wonderful weekend here. No real comments...only thing is that the hot tub has a lock on it and I had to call to find out the code as we couldn't find anything in the place that indicated the code on the hot tub.
Aufenthalt von 2 Nächten im September 2020
Verifizierte Bewertung

8/10 – Gut

Crystal F.

Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation

Great Location

inside of this property was clean, and the location on the pond was fantastic. Hot tub was filthy and unusable though, and they need to add drapes to the bedrooms to keep the sunlight out at day break. Also, there were only two kitchen trash bags, and no laundry soap at all. Toilet in bunk bed was leaking. Tried to reach manangement every day during our stay, but absolutely ZERO response from them. An expensive rental (including the cleaning fees, hot tub fees, and charges to management, but they never get back to you to resolve. I will not rent a Vacasa managed property again
Aufenthalt von 3 Nächten im August 2020
Antwort von VrboOwner am 21. Juni 2023
Hi Crystal, thank you for taking the time to share your review. We are very sorry to hear that the hot tub was dirty upon arrival and that you were unable to reach us. The current events have lead to an unprecedented volume of calls and messages from our guests, which has posed significant delays in our communication. We are happy to report that we have added several new team members and reworked our phone system to help us ensure guests receive prompt assistance. We appreciate your feedback and we hope to have the opportunity to impress you in the future.
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