The grand front door of The Old Chapel opens into a good sized hallway. The ground floor rooms are: Living/dining room: A beautiful room, with stone arches, stained glass windows and wooden floors. There is comfy lounge seating for five, with a TV and DVD player, and there is a circular dining table, also with seating for five, set in the semi-circular "apse" of the chapel; Kitchen: Accessed directly from the living/dining room, the modern kitchen contains a four ring electric hob, electric oven, fridge freezer, microwave, toaster and kettle; Downstairs cloakroom: Contains a toilet and a wash basin, as well as a washing machine and a tumble dryer.A spiral staircase leads up from the hallway to the landing, off which are the following character filled rooms: Master bedroom: Contains a king size bed; Mezzanine bedroom: Contains a double bed and a chair bed, which can be made up into a small bed suitable for children, if required. This is a galleried room, which overlooks the living/dining room, enclosed only by a wooden rail; Family bathroom: Contains a bath, walk-in shower, toilet and wash basin.The front door leads out into the gardens of The Old Chapel. There is a small lawned area to the front of the property, as well as a gravelled parking area to the front and side, with space for three cars. A gate at the side of the property leads through to the enclosed rear terrace, which contains a table and chairs, and a charcoal barbecue during the warmer months of the year.
The Old Chapel - a cottage that sleeps 5 guests in 2 bedrooms
- Kalender zuletzt aktualisiert:
- 21. Jan. 2019
The Old Chapel
We enjoyed our stay at The Old Chapel. Even in the heat wave it felt cold which was nice, but must be tough in winter. But it wasn't very cosy and felt very minimal for the price. Hot water is on a timer, which was tough since we were jet lagged and off schedule. There wasn't really any support once we were checked in. We hadn't asked for bedding for the pull out chair when we booked, and there was no way to get an extra sheet. We're used to services such as VBRO offering some sort of support during the stay, but we didn't get that here. The furnishings were ok but again pretty sparse. It would have been nice to have more comfy seating etc. The town of Northleach was charming if a bit minimal compared to other close towns. The Old Chapel is located next door to a community support center, so we were kept up late at night to neighbors animated and wacky conversations. The location is terrific in that it's right off the A40 so easy to get out and about the region from here.
It’s lovely to hear that these guests enjoyed their stay, especially so as every member of our team works so hard to exceed the expectation of our guests.
It is odd to read about the ‘lack of support’, as there were ten emails, sent and received, during the guests stay. All email responses were sent within 90 minutes, except for those sent after midnight, which, I’m sure, most would find a reasonable time frame. During the booking process for this property, guests are advised of the need to book the requirement of the chair bed; this is because the bed linen has to be requested and collected in advance. Had the guest requested the chair bed at the time of booking, it would have been ready for their arrival. There were two adults and two young children in their party; one king sized, and one double bed prepared for them. They asked for the chair bed a few days after they arrived, for the child who didn’t like sleeping with their sibling. Regrettably, we had no staff available in the area to deliver new bedding at such short notice. Unlike VRBO, where owners typically have only one property to manage, we have many, and this has to be done on a schedule to ensure everything is completed on time.
All homes have heating and water on a timed schedule. The hot water at this cottage is on for ten hours a day. Unfortunately, as these guests were jet-lagged, they were trying to shower at midnight, at which point the water heater had turned off. That said, when they let us know, we did explain the schedule, and were told it was fine as it was.
Northleach is as described; a typical Cotswold village, quiet and pretty, but with local amenities and easy access to the larger towns.
Great stay a wonderful location
We really enjoyed staying at The Old Chapel!
Though we are absolutely very pleased with everything, there are a few things that could be improved:
- the kitchen faucet (for cold water) is loose; a new one would be recommended,
- the showerdoors: at the bottom of the doors, where the wheels are, there is some green stuff: a result of not be able to clean the water properly after showering,
- The garden: there are several loose tiles, a bit dangerous (playing children, elderly, people with mobility problems).
That's it! Overall we loved the stay, and would surely recommend it to friends and family!
We are delighted that you enjoyed your stay at The Old Chapel. Thank you for bringing these points to our attention. The tap was noticed to be loose before your email arrived, and was fixed immediately. The loose stones in the garden have been secured and the shower treated, so the cottage is good as new. We hope you return again at a future date.
This property was well suited for us and the Northleach location was ideal for the hiking vacation we had planned. We enjoyed our vacation but had some issues to contend with.
On arrival, the house was cold and adjusting the wall thermostat had no effect. Since there were no directions in the Welcome booklet about this we called the manager. She told us there was an electronic controller in a closet that the cleaning staff leaves in standby mode even though guests are expected. Adjusting this hidden controller warmed the house nicely.
We also had some continuing issues with the hot water system. This unit heats the water over night but then doesn’t activate again until either the tank is depleted or its night timer is triggered. This caused us problems since, as hikers, we did not need hot water until we returned in the evening by which time the stored water had cooled off rather significantly. Since this was a newly installed system, this particular quirk was not diagnosed for several days. Fortunately, there is a backup system that can be activated. It is our understanding that information explaining this feature has been added to the Welcome booklet.
As just stated, this problem affected our stay for several days. While the management company (CHHM) continued to work with us, ultimately it was the owner of the property who needed to compensate us for our inconvenience. The owner did finally respond to us, but it took him six weeks to do so.
The lowered rating we gave this property is due to the property owner’s slow response to our situation.
We thoroughly enjoyed our Cotswold vacation despite these problems. The Old Chapel is really a wonderful property in a great location.
Peaceful and comfortable
We spent 6 wonderful nights at this chapel. The village is charming and unspoilt by tourism. This is a perfect base to explore The Cotswolds and make day trips to places a little further afield.
The chapel had everything we needed and was comfortable.
I would happily stay here again and recommend to friends.
Thank you for a great stay.
Lovely Cotswolds Rental
We came over from the US specifically to visit the Cotswolds. The old chapel in Northleach was the perfect location. We visited many surrounding towns and villages of Stratford-Upon-Avon, Chipping Campden, Gloucester, etc. Gifford's Circus is a must-see. Sudeley Castle was also a great place to see (Gifford's Circus performed on the grounds of the castle). I now want to move to Northleach. Everyone was so warm and friendly. Due to the spiral staircase I would not recommend this place for young children (5 and younger) or the elderly (unless they want to sleep downstairs on the couch). More seating would be nice...just one additional comfy chair.
Car: Northleach is easily accessed by car from all directions, being within a mile of both the A40 and the A429 (Fosse Way), the two major roads through the centre of the Cotswolds. Northleach is approximately ten miles north of Cirencester and nine miles south of Stow-on-the-Wold.
Train: The nearest railway station to Northleach is Kingham (approximately 13 miles away), which has regular, direct services to London Paddington, with a typical journey time of approximately 90 minutes.
Plane: Birmingham International Airport: 53 miles, approximately 75 minute drive; Heathrow International Airport: 71 miles, approximately 80 minute drive; Bristol International Airport: 61 miles, approximately 80 minute drive.