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10/10 â Hervorragend
Lisa
30. Apr. 2025
Unfortunately we did not enjoy our stay
Location good.
Property was ok, shame Fidalsa falsely advertised the villa on their website.
2 Bedrooms downstairs were perfect.
I would be very grateful if Fidalsa responded to my messages from April via WhatsApp, including how I will be compensated for the awful service along with stress caused to us.
The villa would be âvalue for moneyâ & we would have payed the costs worth ÂŁ1,000 what we originally paid if it was advertised
Majority of the villa was nice,
Pretty much everything.
Very disappointed with our stay and service from Fidalsa. Originally advertised as 4 bedroom accommodation and itâs definitely not. Upon arrival we queried this as its complete false advertising. Fidalsa replied saying it was 4 bedroom and have since amended the website. The accommodation would be great for a group of 6 people but not suitable for 8 adults. Extremely disappointed as Fidalsa have not taken ownership of this mistake and still not replied to my messages. Considering we paid the money for a 4 bedroom villa and this is not what we got then we believe we should be reimbursed by Fidalsa and not the owner.
Some facilities could be better - only 1 tea towel & no chopping board. Shower screen on bath leaks so had to use towel to prevent flooding on bathroom floor. Room off 3rd bedroom which had a small futon (definitely isnât a 4th bedroom with double bed like advertised) doesnât have blinds on all windows so very bright in morning and struggle to . If main shutter down on 3rd bedroom anyone sleeping in room has no access to toilet/kitchen during night.
WiFi in villa but no one could connect as very poor reception.
End to end experience was very upsetting considering this was a family holiday for my sonâs 18th birthday.
First time using Fidalsa Holidays and unless Iâm compensated in anyway then Iâd never use them again
