Masseria Misocampo mit Garten und Pool, Calimera, Italien

We are sorry to hear about your experience. However, following a discussion with the property manager, we would like to clarify a few points, as the review appears to differ significantly from the information provided by the person who welcomed you and was your point of contact throughout your stay. According to the property manager, no complaints or requests for assistance were received during your stay. The property has two Wi-Fi networks covering the entire estate, no mold or bathroom flooding issues were reported or identified, and all beds are wider than 140 cm. MOREOVER, the property manager and cleaning team reported that, after your departure, eggshells were found in the beds, dirty dishes were left behind, and hairs were discovered among dishes stored as clean and underneath the mattresses. We take all guest feedback seriously and regret that your review does not appear to align with the information provided by the property manager. Had any concerns been communicated during your stay, there would have been an opportunity to investigate them and, where necessary, take appropriate action. Best wishes, Happy Rentals Team

Thank you so much for this amazing review! We are delighted that you had such a wonderful stay with us. Your kind words mean a lot and motivate our team to keep providing the best possible experience for our guests. Happy Rentals Team

Thank you very much for your feedback and for staying with us. We are pleased to hear that you appreciated the welcome, the cleanliness, and the character of the property, as well as the presence of the cats. We also take note of your comments regarding the road noise and the nearby works. While these factors are unfortunately external and temporary, we understand they can affect the comfort of the stay. Regarding the kitchen equipment, we appreciate your observation and will review this with our team to see how we can better support guests who wish to cook more extensively. Thank you again for your useful feedback. Happy Rentals Team