Familienfreundliches Haus in Cotswolds Marktstadt - Maple House

Thank you Kolbjorn for your review of your recent stay at Maple House. We are delighted to read that you found the house to be nice and in a good location. We look forward to welcoming you back soon.

Thank you Kenneth for your review of your recent stay at Maple House. We are delighted to hear that you

Thank you Neha for taking the time submit a review of Maple House. We are disappointed to learn that you did not contact the property manager during your stay to raise any of the concerns mentioned in your review. As part of the booking conditions, we do ask that guests report any issues during their stay in order to try and give the owner or their property manager a fair opportunity to rectify any issues. A contact telephone number and email address are provided in the welcome email in case of such an event. We have now sent your feedback on to the owner for them to review and implement any appropriate actions for the benefit of future guests. We hope that overall, you enjoyed your time exploring The Cotswolds.

Thank you Rebecca for your review of Maple House. We were delighted to hear that you found the property to be perfect for your stay. We hope to be able to welcome you back again soon.

Thank you Andrew for your review of Maple House. We were delighted to hear that you found the property to be comfortable, clean and in a great location. We have passed on your feedback to the property owner and hope to be able to welcome you back again soon.

Thank you Amanda for your review of Maple House. We are delighted to hear that you found the property to be comfortable and ideal for exploring the Cotswolds. Unfortunately, not all guests handle their luggage carefully on the stairs, which can sometimes result in damage to the paintwork. We do hope that you will be back to stay again soon!

Thank you Emma for your review of Maple House. We were delighted to hear that you found the property to be in a great location. We hope to be able to welcome you back again soon.

Thank you Syan for your review of Maple House. We are delighted to hear that you had a lovely stay and found the property to be beautiful. We hope you will be back to stay again soon!

Thank you Claire for your review of Maple House. We are pleased to read that you had a lovely few days over the Xmas period with your family at the property. You found the property to be beautiful and in an amazing location. We hope you will return to the Cotswolds soon.

Thank you Jacqui for your wonderful 5* review of Maple House. We are delighted to read that you found the property to be a great place to stay, it felt cared for and homely. We are pleased to know that you had good communication with the management company and appreciated the welcome pack on arrival. We look forward to welcoming you back soon.

Thank you Gary for your review of Maple House. We are delighted to hear that you found the property to be great, clean and in a lovely location. We hope you will be back to stay again soon!

Thank you, Frances, for taking the time to share your review following your recent stay at Maple House. We are pleased to hear that you enjoyed the house, its wonderful location, and the sociable kitchen/diner space, and the pool table! We are sorry to read that some aspects of the cleanliness did not meet your expectations. Your feedback has been shared with the property management team, and they have confirmed that a professional carpet cleaner has been scheduled as a priority to clean the carpets and rugs. They also apologise for the lack of logs and kindling on your arrival. This was an oversight, and the property manager has confirmed that he delivered logs and kindling to you as soon as he was made aware. Please rest assured that all housekeeping points you raised will be addressed with the team to help ensure that future guests enjoy the best possible stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for many more wonderful weekends in the Cotswolds.

Thank you Russell for your review of Maple House. We are delighted to hear that you found the property to be gorgeous, spacious and comfortable. An appliance engineer previously attended the property and believed the leak had been successfully repaired from the fridge/freezer. Unfortunately, the issue persisted, requiring a second visit. The leak has now been fully resolved. There was a previous leak from the ensuite bathroom and following the repair, the maintenance team repainted the affected ceiling; however, staining has reappeared. The property manager has since acquired an alternative primer, which is expected to prevent the marks from bleeding through. We will pass on your feedback about the outside furniture so the maintenance team can arrange to give it all a good clean before the summer season starts. We do hope that overall, you enjoyed your time in the Cotswolds and that you will be back to stay again!

Thank you Dawn for your review of Maple House. We are delighted to hear that you found the property to be fantastic, very spacious and to have a lovely big garden. We hope you will be back to stay again soon!

Thank you Helen for your review of Maple House. We are delighted that you found the property to be spacious and in a good location. We are sorry to hear that you experienced some cleanliness issues. The kitchen equipment is all in good working order, there are plenty of mugs at the property although they are not a matching set and the cutlery was purchased last year. The fridge/freezer has now been repaired and no longer leaks. Sadly, the battery did run low in the smoke detector during your stay, this has now been replaced. We do hope that overall, you enjoyed your time exploring the beautiful surrounding countryside and towns!

Thank you Laura for taking the time to share your feedback about Maple House. We are delighted to hear that you enjoyed the location of the property and appreciated its size, layout, and garden. We’re wevery sorry to hear that certain aspects of the property did not meet your expectations. While we understand and respect your decision to decline a visit from the property manager during your stay, we were disappointed not to have the opportunity to address these concerns in person at the time. Our goal is always to resolve any issues promptly so that our guests can fully enjoy their stay. An appliance engineer previously attended the property and believed the leak had been successfully repaired from the fridge/freezer. Unfortunately, the issue persisted, requiring a second visit. The leak has now been fully resolved. There was a previous leak from the ensuite bathroom and following the repair, the maintenance team repainted the affected ceiling; however, staining has reappeared. The property manager has since acquired an alternative primer, which is expected to prevent the marks from bleeding through. We hope we have the chance to welcome you back in the future to show you that the issues raised have been resolved!

Thank you Julie for your review of Maple House. We are delighted to hear that you found the property to be comfortable, clean and in a fantastic location. The property manager has tested the shower and couldn't find any evidence of a leak however, they will continue to monitor the situation. We do hope that you will be back to stay again soon!

Thank you Katie for sharing your review of your recent stay at Maple House. We are pleased to hear that you enjoyed your stay overall and found the house and location beautiful. Your feedback is very valuable to us, and we are sorry to hear about the issues you encountered during your visit which we have passed onto the property management team . They have confirmed that the leak from the fridge freezer has now been fixed by a professional engineer. We have asked them to carry out a full inventory of kitchen items and replace any missing items. The property owner has arranged for a gardener to visit the property in the next few days and she will provide new outdoor cushions as soon as possible. The property manager will purchase some more hairdryers and ensure that there is one in every bedroom. We do hope to have the opportunity to welcome you back to the Cotswolds in the future.

Thank you Garry for your review. We hope you will be back to stay again soon!