Serena is the ultimate host! From my first contact with her through my last, she was always friendly, helpful, and quick to respond! We were visiting Florence to see our daughter who is studying abroad her first semester at Florida State University. we surprised her with two of her friends and her sister! In preparing for the surprise, I asked Serena if she could put together a medium size, charcuterie board, and have champagne ready. When we arrived at the apartment, she had an entire table set up for the surprise. She went above and beyond and this is a trip I will remember forever! Thank you Serena!!!!