HELLES ELEGANTES APARTMENT im Zentrum

Thank you for your feedback. We would like to clarify that the apartment layout, including the absence of a separate living room, is accurately shown in the listing photos and description. Guests can therefore see the room arrangement before booking. We are sorry to hear about the issue with the toaster. Had we been informed during your stay, we would have gladly arranged a replacement or looked into the issue immediately. The building is a traditional Viennese building without a lift, which is also reflected in the listing information. We appreciate your comments and will review the kitchen inventory to ensure it remains adequately equipped for future guests. Kind regards Stephan

Merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié l’excellent emplacement de l’appartement. Nous sommes toutefois désolés que certains détails n’aient pas répondu à vos attentes. L’appartement est nettoyé professionnellement après chaque séjour, mais nous allons bien entendu vérifier les points mentionnés concernant le linge, la cafetière, les ustensiles et le ventilateur afin de les remplacer ou les améliorer si nécessaire. Merci pour vos remarques, qui nous aident à améliorer continuellement l’expérience de nos futurs voyageurs.